Sr. Technical Product Specialist @ RadiusXR® | AI Automation, Internal Tooling
Product-minded builder with 5 years spanning engineering, support, and technical product ownership. Ships operational tools that measurably reduce friction across manufacturing, QA, and support workflows.
I've learned that you don't need a big budget to ship things that work. At Vagaro, I automated support workflows with Python and cut ticket resolution time by 30% using tools we already had. At Workday, I built financial systems that reduced pending-invoice duration by 25% by optimizing what existed rather than buying new infrastructure.
The pattern is simple: start with what's available. Existing databases, APIs, open-source libraries. Then layer in AI where it actually saves time, not where it sounds impressive. A well-placed automation or a smarter query beats expensive tooling every time.
The constraint is the feature. When you can't throw money at a problem, you think harder about the real friction point and solve it directly. That's how you build things people actually use.
Claude code, Hermes, and T3 code