Privacy Policy

Saywise (“Saywise,” “we,” “us,” or “our”), operated by Lifebook LLC, helps you build a living, video-first profile that shows your work. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to the Saywise website, applications, and related services (the “Service”). By using the Service, you agree to this Policy and to our Terms of Service.

1. Information we collect

Information you give us

• Account information: your name, email address, username, and (if you choose to sign in with a third-party provider such as Google) the basic profile information that provider returns to us.
• Profile content: the bio, work history, education, skills, links, photos, videos, audio, written stories, posts, endorsements, and any other content you create or upload to build your profile.
• Imported content: information you choose to import from external sources, such as a resume you upload or a LinkedIn profile you provide. We parse this content to help structure your Saywise profile.
• Preferences: career interests, industries, seniority, role preferences, and other signals you provide to help us surface relevant opportunities.
• Communications: messages you send through the Service, support requests, and feedback you provide to us.

Information we collect automatically

• Usage data: actions you take in the Service — pages viewed, features used, content created, search queries, jobs viewed, and similar product events — along with timestamps and session identifiers.
• Device & log data: IP address, browser type and version, operating system, device identifiers, referring URLs, language preferences, and diagnostic data such as crash reports and performance metrics.
• Cookies & similar technologies: we and our service providers use cookies, local storage, and similar technologies for authentication, session management, security, preferences, and product analytics. See “Cookies and analytics” below.

Information from third parties

If you sign in with Google or another third-party provider, that provider shares limited profile information with us as authorized by you. We may also receive information from public sources or partners that help us improve company and job-listing data shown in the Service (for example, a company's website or publicly available information about an organization). This is used to enrich the listings and organizations shown in the Service, not to build hidden profiles of you.

2. How we use information

We use information to:

• Provide, operate, and maintain the Service and your account.
• Build and host your profile, including transcoding video, generating thumbnails and captions, and rendering your public profile pages.
• Power AI features that help you build and improve your profile, such as content coaching, profile structuring, resume parsing, and narrative suggestions.
• Match your profile to opportunities. To do this we compute and store representations of your background and preferences (including text embeddings) and compare them with job listings and organizations. AI outputs and rankings are produced automatically and may be imperfect.
• Send transactional emails (for example, verification codes, security alerts, and updates about your account) and, where permitted, product and marketing communications you can opt out of.
• Personalize the Service — for example, by surfacing roles, organizations, and content relevant to you.
• Measure usage and engagement, debug and improve the Service, and develop new features.
• Detect, prevent, and respond to fraud, abuse, security incidents, and violations of our Terms of Service.
• Comply with legal obligations and enforce our rights.

We do not sell your personal information, and we do not use the content of your profile to train third-party foundation models.

3. AI processing

Several Service features rely on AI. To provide them, we may send relevant content — such as parts of your profile, a resume you upload, or a question you ask — to AI providers acting on our behalf under data-processing terms that prohibit them from using that content to train their own foundation models. We use AI for purposes including content coaching, resume parsing, narrative drafting, role classification, and computing embeddings and signals that power profile-to-opportunity matching.

AI outputs can be inaccurate. You should review AI suggestions before publishing or relying on them.

4. Public profile content

Saywise profiles are designed to be shared. Content you mark as public — such as your name, username, profile photo, bio, work history, education, stories, videos, posts, and endorsements you accept — is intentionally visible to anyone on the internet and may be indexed by search engines and used in link previews. Other users may see, share, and reference your public profile. Do not put information in your public profile that you do not want to be public.

5. How we share information

We share information only as described below:

• With other users and the public: content you publish on your profile, or otherwise mark public, is accessible as described in “Public profile content”.
• With service providers: vendors who help us operate the Service, such as cloud hosting and storage (e.g., Amazon Web Services), database providers, email delivery, video transcoding and delivery, AI providers, product analytics, error monitoring, and customer support. These providers may only process information on our instructions and for the purposes we authorize.
• For legal reasons: when we believe disclosure is required by law, legal process, or government request; to enforce our agreements; to protect the rights, safety, and property of Saywise, our users, or others; or to investigate fraud, security, or technical issues.
• In a corporate transaction: in connection with a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy, your information may be transferred to a successor or affiliate. We will require the recipient to honor this Policy or notify you of any material change.
• With your direction: when you ask us to share information — for example, by sending your profile to a contact, sharing a tailored profile link, or connecting a third-party integration.

6. Cookies and analytics

We use cookies and similar technologies for authentication, security, preference storage, and analytics. We use product-analytics tools (such as PostHog) to understand how the Service is used and to improve it. These tools may set their own identifiers and collect device and usage information on our behalf. We also use error-monitoring tools to detect and diagnose problems in the Service. Where required, we will ask for your consent before using non-essential cookies.

7. Data retention

We retain information for as long as your account is active or as needed to provide the Service. If you delete content or your account, we delete or anonymize associated personal information within a reasonable time, except where we need to retain it to comply with legal obligations, resolve disputes, prevent abuse, or enforce our agreements. Backups, logs, and copies that have been shared with others or aggregated may persist for additional periods.

8. Your choices & rights

You can review and update much of your information directly in the Service. Depending on where you live, you may also have rights to access, correct, delete, port, or restrict our processing of your personal information, and to object to certain processing or withdraw consent. To make a request, email team@saywise.com from the address associated with your account. We will respond within the time required by applicable law. We will not discriminate against you for exercising your rights.

You can opt out of non-essential marketing emails using the unsubscribe link in those messages or in your email-notification settings. Transactional emails (such as verification codes and security alerts) are necessary to operate the Service and cannot be opted out of without closing your account.

9. Security

We use technical, administrative, and physical safeguards designed to protect your information, including encryption in transit, access controls, and monitoring. No system is perfectly secure, and we cannot guarantee the security of your information. Help us keep your account safe by using a strong, unique sign-in method and notifying us at team@saywise.com if you suspect unauthorized access.

10. International users

Saywise is operated from the United States. If you use the Service from outside the United States, your information will be transferred to, stored, and processed in the United States and in other countries where we or our service providers operate. Data-protection laws in these countries may differ from those in your country. By using the Service, you consent to these transfers, subject to applicable law and any safeguards required for international data transfers.

11. Children

The Service is not intended for children under 16, and we do not knowingly collect personal information from anyone under 16. If you believe we may have collected information from a child under 16, contact us at team@saywise.com and we will take appropriate steps to delete it.

12. Changes to this Policy

We may update this Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, give you additional notice (for example, by email or an in-product message). Your continued use of the Service after the updated Policy takes effect constitutes acceptance of the changes.

13. Contact

Questions about this Policy or our privacy practices? Reach us at team@saywise.com. Postal mail: Lifebook LLC, Saywise Privacy, United States.