Terms of Service

Welcome to Saywise. These Terms of Service (“Terms”) are a binding agreement between you and Lifebook Labs LLC (“Saywise,” “we,” “us,” or “our”) and govern your access to and use of the Saywise website, applications, and services (collectively, the “Service”). By creating an account, reserving a username, redeeming an invite, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and “you” includes that organization. Section 7 sets out additional terms for organizations and the people who administer them.

1. What Saywise is

Saywise is a next-generation professional profile. It is designed to help knowledge professionals show their work — not just describe it — through video, written stories, articles, answers to questions, and endorsements. Around that profile we operate a hiring marketplace: organizations can publish roles, receive applications, discover candidates, and message them, and candidates can find and apply to roles. The Service includes AI-assisted tools that help you build your profile, draft content, and surface relevant opportunities and candidates. Features change as the Service evolves, and some features are available only on paid plans or to a subset of users while we test them.

2. Eligibility & accounts

You must be at least 16 years old to use the Service. If you are between 16 and the age of majority in your jurisdiction, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. The Service is not directed to children under 16, and we do not knowingly collect personal information from anyone under that age.

To use most features, you will need to create an account using a valid email address or a supported third-party login. Access to parts of the Service may be limited by invitation. Invite codes are personal to you, are not transferable or for sale, and we may limit, revoke, or reissue them at any time. Rewards we offer for inviting others (such as a free trial of a paid plan) are promotional, may be withdrawn or changed, and may not be exchanged for cash.

You are responsible for the accuracy of the information you provide, for keeping your credentials secure, and for all activity that occurs under your account. Notify us promptly at team@saywise.com if you suspect unauthorized access.

3. Your content

Saywise is built around content you create or upload — including your profile, biographical information, work history, education, videos, images, audio, written stories, posts, articles, answers to questions, application materials, messages, links, endorsements, and any other material you submit (“Your Content”).

You retain ownership of Your Content. By submitting Your Content to the Service, you grant Saywise a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify, create derivative works of (such as transcoded video formats, thumbnails, automatically generated captions and transcripts, PDF and machine-readable exports of your profile, and translations), publish, publicly display, publicly perform, and distribute Your Content for the purpose of operating, providing, improving, and promoting the Service. This license ends when you (or we) delete Your Content from the Service, except to the extent (a) we are required to retain it by law, (b) it has been shared with others — including organizations you applied to — who have not deleted it, or (c) we have anonymized or aggregated it so it can no longer be associated with you.

You represent and warrant that you have all rights necessary to grant this license, that Your Content does not violate any third party's rights (including intellectual property, privacy, and publicity rights), and that Your Content complies with these Terms and applicable law. Do not upload confidential material belonging to a current or former employer.

4. Your public profile

Saywise profiles are designed to be shared. Content on your profile that is not marked private — such as your name, username, profile photo, bio, work history, education, stories, videos, posts, answers, and endorsements you accept — is intentionally visible to anyone with the link, and may be surfaced in link previews, indexed by search engines, and read by AI agents and crawlers. Do not put information on your public profile that you do not want to be public.

Public profiles are also published in machine-readable formats — including JSON, Markdown, vCard, and PDF versions of your profile, and structured data embedded in the page — so that AI assistants and other software can read them. In your settings you can set your profile to be non-indexable, which removes it from search-engine indexing, from our sitemap, from the machine-readable endpoints, and from employer candidate search. It does not make your profile private: a non-indexed profile still loads for anyone who has its URL. Copies may persist in caches, shared links, third-party AI systems, and search results for some time after any change.

5. Discovery by employers

If your profile is set to be discoverable, organizations using the Service can find it through candidate search and automated recommendations, view it, generate an AI-written assessment of how you fit a role, invite you to apply, and message you — even if you have never applied to them or interacted with them. We do not disclose your email address to organizations through these features; they contact you through the Service. You can turn this off at any time in your profile visibility settings, which also removes you from search-engine indexing as described above.

Match scores, rankings, and fit assessments are generated automatically and are estimates. They are not hiring decisions, and Saywise does not make hiring decisions. Organizations decide whom to contact, interview, and hire.

6. Applying to roles

Some roles can be applied to inside Saywise; others link out to an employer's own site. When you submit an application through Saywise, the organization that posted the role receives your application — including your profile, your cover note, and your answers to that role's questions (which may include video answers) — and can see the status of your application as they review it.

Withdrawing an application tells the organization you are no longer a candidate; it does not delete the application or the answers you already submitted, and the organization retains what it has already received. An application you have started but not submitted is a draft and is not shared with the organization.

7. Organizations & hiring

To create or claim an organization on Saywise, you must verify an email address at that organization's domain, and you represent that you are authorized to act for it. An organization page can be claimed once. The person who creates or claims an organization is its owner and can add other administrators; every administrator can act on behalf of the organization, including reading and replying to the organization's shared message threads with candidates.

If you administer an organization, you additionally agree that:

• You will use candidate information obtained through the Service — profiles, applications, answers, and contact through our messaging — solely to evaluate and communicate with candidates about genuine opportunities at your organization, and for no other purpose.
• You will not export, scrape, sell, license, or otherwise transfer candidate information to any third party, add candidates to marketing lists, or use candidate information to train a model or build a competing dataset or product.
• You will comply with all laws that apply to your hiring, including equal-opportunity, anti-discrimination, pay-transparency, data-protection, and automated-decision laws, and you are solely responsible for your hiring decisions. Match scores and AI-generated fit assessments are informational estimates and must not be used as the sole basis for rejecting or selecting a candidate.
• Roles you publish are genuine, accurate, and open, and you have the right to publish them. You will not post roles that require payment from applicants, that are deceptive, or that exist to collect personal information.
• When you connect an applicant-tracking system or import listings, you have the right to do so and to grant us access to that data, and you are responsible for the credentials you provide.
• You will respond to candidate messages and applications in good faith, and you will honor a candidate's request to stop being contacted.

We may remove an organization page, a role, or an administrator's access, or suspend an organization's account, if we reasonably believe these Terms have been violated or that candidates are being harmed.

8. Plans, payments & fees

Parts of the Service are free. Others require a paid subscription — for individuals and for organizations. Current plans, features, and prices are shown on our pricing pages at the time you subscribe, and those pages are incorporated into these Terms. Payments are processed by Stripe; by subscribing you also agree to Stripe's terms. We do not receive or store your full card details.

Subscriptions. Paid plans are billed in advance on a recurring basis (monthly or annually, as selected) and renew automatically at the then-current price until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period, and you keep access until then. Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial periods, unused features, or downgrades. If a payment fails, we may retry it and may suspend or downgrade paid features. Fees are exclusive of taxes, which you are responsible for. We may change prices or plan contents; changes to a recurring price take effect at your next renewal after we give you notice, and you may cancel before then.

Free trials and promotional plans. We may offer trials or promotional access (for example, as an invite reward). Unless we say otherwise, a trial ends automatically at the end of its term and does not convert into a paid plan, and we may modify or end trials and promotions at any time.

Hiring fee.In addition to any subscription fee, organizations owe Saywise a hiring fee of 7% of the hired person's first-year annual base salary for each candidate the organization hires (as an employee or contractor, directly or through an affiliate) whom it first sourced, contacted, or received an application from through the Service, where the hire occurs within twelve months of that first contact. Organizations agree to notify us within 30 days of such a hire and to provide reasonable information to verify the compensation on which the fee is calculated. Hiring fees are invoiced on notification or discovery of the hire and are payable within 30 days. This obligation survives cancellation of a subscription. Attempting to circumvent this fee — for example, by moving a candidate sourced through Saywise off-platform to avoid it — is a material breach of these Terms.

9. Messaging & communications

The Service includes direct messages between members and message threads between organizations and individuals. A thread with an organization is shared: every administrator of that organization can read and reply to it, and can see when it has been read. Messages are not end-to-end encrypted, and we may access them to investigate abuse, enforce these Terms, or comply with law.

Do not use messaging to spam, solicit, harass, or send unsolicited commercial offers. We send transactional emails (such as verification codes, security alerts, applicant digests, and account notices) that are necessary to operate the Service; other notification and marketing emails can be turned off in your email settings or by using the unsubscribe link.

10. Acceptable use

You agree not to:

• Misrepresent your identity, qualifications, employment, education, or affiliations, impersonate any person or entity, or claim to represent an organization you are not authorized to represent.
• Post content that is unlawful, defamatory, harassing, hateful, sexually explicit, violent, or that promotes discrimination, self-harm, or illegal activity.
• Upload content that infringes anyone's intellectual property, privacy, publicity, contractual, or other rights, or that contains confidential information you are not authorized to share.
• Use the Service to send spam, phishing, malware, or unsolicited commercial communications, or to scrape, harvest, or otherwise collect data about other users, profiles, or listings except as expressly permitted.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems; probe or test for vulnerabilities; or interfere with the Service's integrity, performance, or availability.
• Reverse engineer, decompile, or otherwise attempt to extract source code or the underlying ideas of the Service, except to the extent applicable law expressly permits.
• Use the Service or any of its outputs (including AI-generated suggestions, match scores, and fit assessments) to build a competing product, train a model, or develop an automated system that ranks or evaluates candidates outside the Service.
• Use automated means — bots, scrapers, or AI agents — to access the Service, except through interfaces we explicitly provide for that purpose (such as our public profile endpoints, published feeds, and authorized API and MCP access) and within any limits we set.

We may remove content, or suspend or terminate accounts, that violate these Terms or that, in our reasonable judgment, harm the Service or its users.

11. AI features

The Service uses artificial intelligence throughout — to parse resumes and imported profiles, structure your profile, draft and coach content, generate video scripts, suggest topics and tools, transcribe and caption video, classify roles, compute matches between profiles and roles, and write fit assessments for organizations. To provide these features, Your Content and related signals are processed by Saywise and by AI providers acting on our behalf under terms that prohibit them from using that content to train their own foundation models. Our Privacy Policy describes this in more detail.

AI outputs are produced automatically, may be inaccurate, incomplete, or unsuitable, and must not be relied on as professional, legal, financial, medical, or employment advice. You are responsible for reviewing AI-generated content before publishing, sending, or acting on it — content you publish is yours, whether or not AI helped you write it. We do not use Your Content to train third-party foundation models.

12. Integrations & connected apps

You can connect the Service to third parties — for example, by importing a resume or a LinkedIn profile, linking a GitHub account, connecting an applicant-tracking system, pointing a custom domain at your profile, or authorizing an AI client to act on your account through our developer interfaces. When you do, you authorize us to exchange the relevant data with that third party, and you are responsible for having the right to connect it. Authorizations you grant to third-party applications let them act with your account's permissions until you revoke them.

If you connect a custom domain, you must own or control it, and you are responsible for its DNS configuration and for any content served on it through the Service.

13. Opportunities & third parties

The Service surfaces job listings, organizations, and other opportunities, many of which are sourced from third parties or public sources rather than posted by the organization itself. Saywise is not the employer for any listing shown through the Service, does not endorse any organization or listing, and makes no guarantees about the availability, accuracy, or legitimacy of third-party opportunities. Information we show about organizations is compiled from public and third-party sources and may be incomplete or out of date. Any interaction you have with a third party — including applying for a job, sharing your profile, or accepting an offer — is solely between you and that third party.

The Service may contain links to third-party sites and services that we do not control. We are not responsible for the content, policies, or practices of those third parties.

14. Our intellectual property

The Service, including its software, design, brand, logos, and content we provide (other than Your Content and third-party content), is owned by Lifebook Labs LLC or our licensors and is protected by intellectual property and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for its intended purpose, subject to these Terms. No other rights are granted by implication.

If you submit feedback or suggestions about the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use them for any purpose without obligation to you.

15. Copyright & takedown

We respect intellectual property rights and respond to clear notices of alleged copyright infringement under the Digital Millennium Copyright Act and similar laws. If you believe content on the Service infringes your copyright, send a notice with the information required by 17 U.S.C. § 512(c)(3) to team@saywise.com. Repeat infringers' accounts may be terminated.

16. Termination

You can stop using the Service at any time, and you can delete individual content from your profile. To close your account and have your personal information deleted, email team@saywise.com from the address on your account; we will action the request as described in our Privacy Policy. Some information — such as applications and messages already delivered to an organization — remains with that organization, and we may retain what we must to comply with law, resolve disputes, prevent abuse, or enforce our agreements.

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Service. On termination, the rights granted to you under these Terms end and you must stop using the Service. Sections that by their nature should survive — including ownership, license grants from you to us, accrued payment obligations (including hiring fees), disclaimers, limitations of liability, indemnification, and governing-law provisions — will survive termination.

17. Disclaimers

The Service is provided “as is” and “as available,” without warranty of any kind, express or implied. To the maximum extent permitted by law, Saywise disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, error-free, or secure; that AI outputs, match results, or fit assessments will be accurate, complete, or suitable for any purpose; that any listing is genuine; that you will receive a job, an application, a response, or a hire; or that content you publish will reach any particular audience.

18. Limitation of liability

To the maximum extent permitted by law, Saywise and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, employment, or business opportunities, arising out of or related to the Service or these Terms, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising out of or related to the Service or these Terms will not exceed the greater of (a) the amounts you paid us in the twelve months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100). Some jurisdictions do not allow certain exclusions; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

19. Indemnification

You agree to defend, indemnify, and hold harmless Saywise and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to (a) Your Content, (b) your use of the Service, (c) your violation of these Terms or applicable law, (d) your violation of any third-party right, or (e) if you are an organization, your hiring practices and your handling of candidate information.

20. Governing law & disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to applicable law, any dispute arising out of or related to the Service or these Terms will be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction and venue there. Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights.

21. Changes

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, give you additional notice (for example, by email or an in-product message). Your continued use of the Service after the updated Terms take effect constitutes acceptance of the changes. If you do not agree, you should stop using the Service.

22. Contact

Questions about these Terms? Reach us at team@saywise.com.