About Extend helps brands turn shopper behavior into operational and financial advantage. Their platform transforms post-purchase customer data into real-time intelligence, allowing merchants to dynamically tailor policies and experiences across delivery, returns, exchanges, and product protection. By differentiating customers based on value and risk, Extend helps brands reward their best customers, reduce fraud and abuse, protect margins, and increase lifetime value — without manual intervention.
Getting started with Extend is easy. Seamlessly integrate using their robust APIs or commerce platform integrations like Shopify, BigCommerce, Magento, and more. Their team works hand in hand to deliver positive customer experiences and increased margins for retailers across all verticals.
Extend was founded in 2019 and is headquartered in San Francisco, California.
Funding Series C · $260M · May 18, 2021 