JR. CYBER HERO INTERN

COMPANY OVERVIEW

ThreatLocker® is a global cybersecurity leader that stops cyberattacks before they happen. The company’s Zero Trust Platform prevents breaches from both known and unknown threats by allowing only explicitly trusted software and activity across endpoints, networks, and cloud systems. Built to deploy quickly and scale across complex environments, the platform reduces operational overhead while keeping business running uninterrupted. Headquartered in Orlando, Florida, with offices in Dublin, Dubai, and Brisbane, ThreatLocker protects over 70,000 organizations worldwide.

POSITION OVERVIEW

ThreatLocker’s Jr. Cyber Hero role is a fantastic role to start your cybersecurity career. Our Jr. Cyber Heroes are responsible for, but not limited to:

• Updating and maintaining applications within client environments 
• Building test environments
• Diagnosing and troubleshooting issues 
• Helpdesk Support
• Hardware support
• Deliver technical helpdesk support to clients through live chat, support tickets, and phone calls, troubleshooting issues and providing timely, effective resolutions
• Other duties as identified and assigned
• The role will be based in Orlando, FL and is an in-office position.

ThreatLocker provides 24/7 support to our global clientele. Therefore, our Support Team is required to be on a rotating schedule to allow for quality support. Weekend and/or overnight work is required at times, however sufficient notice will be provided.

REQUIRED QUALIFICATIONS

THIS IS AN ENTRY LEVEL ROLE. If you're computer savvy, interested in cybersecurity and are willing to learn this role is for you! 

• Basic knowledge and experience with computer programming and operating systems
• Excellent verbal and written communication
• Cybersecurity certificates (CompTIA, Security+ , Network +), preferred
• Knowledge and experience in macOS 12.x and higher; preferred

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.