Director Sales Operations

Director of Revenue Operations

Senzing
— Agentic Entity Resolution

About Senzing

Senzing is the leader in agentic entity resolution — helping organizations find the people, organizations, and relationships hidden inside their data. Our technology powers everything from fraud detection to customer 360 to national security use cases, and we're growing fast. As we scale, we need the operational backbone to match the ambition.

About the Role

We're looking for a Director of Revenue Operations to be a strategic partner to the executive team and the connective tissue between Sales, Marketing, Customer Success, and Finance. This isn't a back-office role. You'll sit at the table where the biggest go-to-market decisions get made, and you'll shape them with data, structure, and sharp thinking.

This role reports jointly to the President and the Chief Commercial Officer.

The right person is equal parts strategist, analyst, and builder. You'll design the systems that tell us where we are, where we're going, and what's working — and you'll be the person leadership turns to when we need to pressure-test an idea before we commit.

What You'll Do

• Partner with leadership on go-to-market strategy.
  Be a trusted thought partner on segmentation, coverage models, pricing, and growth plays. Help us turn instinct into a plan, and a plan into numbers.
• Own territory design and quota setting.
  Build the frameworks that allocate territories, set quotas, and structure incentives in a way that's fair, motivating, and tied to the business plan.
• Build the reporting layer across the funnel.
  Own how we measure marketing performance (MQLs, pipeline contribution, channel ROI) and sales execution (pipeline health, deal progression, conversion rates, cycle times, win/loss). Make the dashboards people actually use.
• Own the bookings forecast.
  Be accountable for the bookings number the company commits to. Run the forecast cadence, hold the sales organization to the process, and partner with Finance to tie pipeline to revenue to the board number. If the forecast is wrong, you own why — and what changes next quarter.
• Own the 3-year GTM operating model.
  Build and maintain the long-range model that ties our growth ambitions to capacity, coverage, productivity, and spend. Pressure-test the assumptions. Be the single source of truth for what it takes — in people, dollars, and time — to hit the plan.
• Run the annual planning process.
  Coordinate the cross-functional work that produces the GTM plan — headcount, targets, territories, comp — and hold the rigor behind it.
• Build out Customer Success operations.
  Own the systems, reporting, and forecasting that power renewals and expansion — NRR, GRR, churn signals, renewal risk, and the expansion motion. Make CS as measurable and accountable as new-business sales.
• Support the partner and channel motion.
  Build the operational infrastructure for our partner ecosystem — partner pipeline reporting, deal registration, attribution, and enablement on the ops side. Make it easy for partners to sell with us and for us to see what's working.
• Own the RevOps tech stack.
  CRM (Salesforce), marketing automation
  (Hubspot)
  , sales engagement, analytics. Make sure the tools serve the team, not the other way around.

What We're Looking For

• 8+ years of experience in Revenue Operations, Sales Operations, or a closely related GTM strategy role, with at least 3 years in a leadership capacity
• Deep experience in B2B SaaS or enterprise software; data, analytics, or infrastructure backgrounds a plus
• Strong financial acumen — you can build a model, read a P&L, and hold your own in a conversation with the CFO
• Hands-on expertise with Salesforce and the modern GTM tech stack
• Proven track record designing territories, quotas, and compensation plans that actually drove the right behavior
• A systems thinker who can zoom from the dashboard to the strategy and back again
• Clear communicator — you can translate data into a point of view, and a point of view into action
• Comfortable with ambiguity, energized by building

Why This Role

You'll have a seat at the table, real ownership, and the chance to build the operational engine of a company at an inflection point. If you want to be the person leadership brainstorms with — and then turns loose to go build it — let's talk.

Senzing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.