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Role description

Volunteers of America Mid-States

Essential Innovations logoEssential Innovations
Hiring spree
WorkplaceOn-site
SeniorityJunior
LocationNashville, TN, USA
Other

Position: Home Coordinator Location: Nashville, TN Job Id: 1294 # of Openings: 1

POSITION TITLE: Home Coordinator


LOCATION: Middle, TN


STATUS: Full Time, Salary, Exempt


PROGRAM: Development Disability Services


REPORTS TO
: Residential Service Coordinator


INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.



BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account Short Term Disability
MetLife Legal Plans

Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
*Loan forgiveness options through federal programs
(National Health Corp & Public Service Loan Forgiveness)
*All company paid benefits and paid time off effective day one

Work Culture
Integrity Committee
Compassion Committee
Retention Committee

Training & Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development



JOB SUMMARY AND QUALIFICATIONS:

The Home Coordinator, with the direction from the Residential Service Coordinator, will be responsible for the daily operations of supported living homes for people with intellectual and developmental disabilities. This includes supervising and training a team of Direct Support Professionals in those homes.

WHAT YOU MUST HAVE:

This position requires a strong passion to see our clients excel and lead full and productive lives. This position requires the following:

  • At least 2 years of experience working with adults who have intellectual and developmental disabilities.
  • Knowledge of applicable regulatory requirements
  • Planning and organizational skills
  • Skills in good judgement, supervising, and training staff
  • Ability to communicate effectively in a courteous and professional manner
  • Ability to maintain confidentiality and uphold HIPAA
  • Ability to work as a team member

To excel in this role the Home Coordinator will be strategic, inclusive, collaborative, opportunity-minded, self-motivated, adaptable, effective at building relationships, and motivated to make change happen for individuals who have IDD. Additionally, excellent communication and interpersonal skills are a must.

RESPONSIBILITIES:

  1. Maintain safety and cleanliness of the home, while following VOA policies and procedures
  2. Supervise and assist consumers in maintaining wholesome and productive lives with the emphasis on assuring that opportunities are provided for the consumers to achieve that which they envision for their own lives
  3. Train all Direct Support Staff per mandated curriculum as required by state and VOA policies and regulations
  4. Accompany consumers on all scheduled and emergency medical appointments/consultations, and ensure communication with the agency’s Registered Nurse
  5. Attend all Interdisciplinary team meetings as assigned by the Residential Service Coordinator
  6. Complete all weekly, monthly, and quarterly documentation to assure compliance with PCISP goals and State Regulations
  7. Train all staff on each client’s Individualized Support Plan and ensure annual training courses are completed as well
  8. Plan and coordinate leisure, recreational, and social activities
  9. Assist consumers in maintaining relationships with family and friends
  10. Responsible for the supervision of staff and assigned customers. Must be available on an on-call basis
  11. Develop staff schedules with budgetary constraints and guidelines to provide staff ratios based on consumer needs and approved cost plans
  12. Review on an ongoing basis hours worked and authorized pay by approving timesheets for their assigned Direct Support Staff
  13. Reconcile scheduled time off and actual time worked by each staff member. Participate in weekly overtime evaluations
  14. Monitor and evaluate staff performance
  15. Recommend disciplinary action for staff not meeting satisfactory performance or violation of policies
  16. Performance and quality improvement duties as assigned by Residential Service Coordinator
  17. Initiate purchase requests in a timely manner to meet the needs of the consumers we serve
  18. Ensure that grocery/supply shopping is done appropriately and within the client’s budgets
  19. Ensure the maintenance on the homes vehicles is being completed
  20. Ensure MARS are accurate and up-to-date
  21. Communicate with the agency’s Registered Nurse on any health concerns for the consumers
  22. Ensure that all medical appointments and encounters are documented in the Practical Health System

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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Company info

Essential Innovations logo

Essential Innovations

Remove Barriers, Unlock Potential. Backed by Techstars.

We're committed to removing barriers to meaningful work by unlocking hidden or difficult-to-access funding streams that address workforce challenges. Backed by Techstars. 2026 Workforce Development cohort.

Private companySeed
HQLouisville, United States
Size2-10 employees
IndustryBusiness Consulting and Services
Unlock human wisdom
ThesisTermsPrivacy
Funding
  • Seed · Mar 16, 2026

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