Role description
Front Desk Agent
AbodeJoin us as a Lodge Associate at Abode Luxury Rentals!
Why Abode Luxury Rentals?
Abode Luxury Rentals is a truly unique company. We specialize in creating authentically customized experiences through unparalleled service, decades of expertise, and a carefully curated portfolio, giving guests everything they need to create memories to cherish for a lifetime. Every adventure is a new & unique story, and our collection of exceptionally handpicked homes, paired with personalized luxury services in the most prestigious mountain playgrounds, are inspirations for volumes of exceptional stories. Together, our team manages a luxury vacation rental portfolio of 180+ properties, and true concierge service in Park City, UT, Jackson Hole, WY & Sun Valley, ID.
At Abode Luxury Rentals we hold our values close to us; including environmentalism and merit, fairness, and equality to name a few. Abode takes pride in fostering a workplace that celebrates the diversity of our employees, guests, and community. We recognize the importance of a variation in thought, experiences, and perspectives to ensure that we provide an unparalleled experience for both employees and guests. We are dedicated to consistently working towards an environment that promotes fairness, equity, and unrivaled experiences for all. As a member of The Green Business Program in Park City, we strive to meet our company’s green initiatives in alignment with Park City’s goals to achieve zero-carbon and zero waste by 2030.
Your Role:
Are you ready for a job that's more adventure than work? Join our team at Abode Luxury Rentals' Black Bear Lodge as a Lodge Associate! This role is a perfect blend of front desk charm and behind-the-scenes action, set in a vibrant lodge atmosphere.
From greeting guests with a warm smile to tackling minor repairs, your day will be filled with diverse tasks that ensure our guests have an unforgettable experience. You’ll turn every concern into a solution, ensuring that every guest feels right at home. Your responsibilities will also include preparing residences to meet Abode’s high standards, handling basic tech needs, and staying connected with the team to keep operations smooth.
Location: Deer Valley – Park City, Utah
Job Type: Part Time; Seasonal (December to April)
Your Responsibilities:
- Guest Interaction: Greet and interact with guests, providing a welcoming atmosphere from the moment they arrive.
- Problem Solving: Address and resolve guest concerns swiftly, turning potential challenges into positive experiences.
- Residence Preparation: Ensure residences are guest-ready, focusing on details that enhance guest comfort and satisfaction.
- Maintenance: Perform minor repairs and general upkeep to maintain the pristine condition of our properties.
- Tech Support: Manage basic technical tasks and utilize digital systems to communicate with the team effectively.
Requirements:
- Physical Ability: Able to lift up to 40 pounds and navigate the dynamic environment of the lodge.
- Tech Comfort: Comfortable with handling basic tech-related tasks.
- Adaptability: Thrive in a fast-paced and ever-changing environment.
Bonus Qualifications:
- Passion for Luxury: A genuine passion for luxury lifestyle and real estate, with a desire to exceed expectations and create unforgettable experiences for clients
- Hospitality Experience: Background in hospitality to provide valuable insights on our industry and support our staff in providing exceptional service to guests
- Ready to embrace a schedule that includes days, nights, weekends, and holidays.
What We Offer:
- A welcoming and supportive work environment where you will be treated like family from day one
- Competitive compensation that reflects the employee’s level of experience
Success in the First 30 Days:
Within the first 30 days of working with Abode, our goal is that the ideal candidate will have:
- Familiarized themself with the standard operating procedures that pertain to their position and identify where changes need to be made.
- Started getting integrated into our culture by getting to know the team. This position requires a lot of cross collaboration, the first 30 days is a perfect time for you to get to know everyone.
- Gotten a firm grasp on their day-to-day responsibilities and be able to complete them effectively.
We look forward to reviewing your application.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.