Role description
Sales Development Representative
Clicki ReferralsCompany Description
Clicki Referrals provides an automated referral platform designed for service-based businesses, making it simple to add and manage referral programs. The platform enables companies to turn customers and partners into a primary growth channel through streamlined tracking and instant payouts. By removing friction from referral management, Clicki helps businesses increase customer acquisition and retention. The company focuses on ease of use, scalability, and measurable results for its clients.
Role Description
The Sales Development Representative (SDR) is a full-time, on-site role based in Grand Rapids, MI. This role is responsible for identifying and qualifying new business opportunities through outbound and inbound lead generation activities, including calls, emails, and social outreach. The SDR will engage prospective customers, conduct discovery conversations, and schedule meetings or demos for the sales team. Day-to-day tasks include maintaining accurate records in the CRM, following up on marketing-generated leads, and collaborating with sales and marketing to refine outreach strategies. The SDR will also provide feedback from prospects to help improve messaging and positioning of Clicki Referrals’ solutions.
Qualifications
- Candidates should possess skills in Inside Sales and Sales to effectively manage outreach, follow-up, and pipeline activity.
- Candidates should possess skills in Lead Generation and Business Development to identify prospects, build relationships, and create new revenue opportunities.
- Candidates should possess strong Communication skills to conduct clear, persuasive conversations and write concise, professional messages.
- Experience with CRM tools, sales engagement platforms, or similar software is beneficial.
- Ability to work in a fast-paced environment, manage multiple priorities, and meet or exceed performance targets.
- Strong problem-solving mindset and interest in technology or SaaS solutions; prior experience in B2B sales is a plus.
- Relevant education or equivalent practical experience in sales, business, or a related field is preferred.