Solutions Engineer

Location:
Remote

Compensation:
$67,832 - $94,212 per year, depending on experience and qualifications.

Employment Type:
Full-Time

What you can expect as the Solutions Engineer at Fortress…
*Are you ready to be the mastermind behind the supply chain cybersecurity solutions that protect our nation's critical infrastructure?

We are seeking a Solutions Engineer to join our team and revolutionize the way we design, implement, and maintain innovative solutions for our government, utilities, and other mission-critical customers. You will act as the guide who bridges default product configurations to tailored solutions that maximize customer value. You will drive technical presales, lead complex implementations, and rapidly prototype new solutions with AI-assisted tools.*
Responsibilities Include

• Collaborating with sales, product, and customer success teams to understand client requirements and tailor solutions that meet their specific needs.
• Designing and deploying Fortress Platform solutions for third-party risk management (TPRM), supply chain risk management (SCRM), governance, risk, and compliance (GRC), and vulnerability management (VM)
• Leading complex customer implementations from kickoff through go-live, including requirements gathering, solution configuration, integrations, data onboarding, stakeholder communication, and handoff to Customer Success
• Driving technical presales activities such as discovery, solution design, configuring sandbox environments and solution refinement
• Rapidly building working prototypes and proofs of concept from loosely defined customer and internal problem statements, using AI-assisted development platforms such as Lovable, Claude, and Retool, and connecting them to real data through APIs and integrations
• Delivering technical presentations, training sessions, and solution and prototype demonstrations to clients and internal teams, incorporating feedback in fast iteration cycles
• Participating in the testing and validation of new products and solutions
• Identifying repeatable customer needs and creating new solutions, such as AI-enabled tools, workflows, dashboards, and automations, that reduce manual effort, improve time-to-resolution, and extend the value of the Fortress Platform
• Documenting what was built and handing off validated concepts to Product Management and Engineering with clear requirements so they can be scaled into supported capabilities
• Other duties as assigned.

Minimum Qualifications

• 0-2 years of experience in a Solution Engineer role within cybersecurity industry
• Excellent communication and consultation skills, able to interact effectively with clients and internal teams.
• Ability to understand client needs and provide effective technical solutions.
• Knowledge and experience with security protocols, technologies, and standards.
• Strong project management skills and ability to lead complex implementations.
• Ability to design, implement, and guide effective prompting strategies of AI-enabled processes to improve performance, efficiency, and decision-making across teams or functions
• Strong cybersecurity domain knowledge.

Preferred Skills

• Experience with AI-enabled tools in cybersecurity or risk platforms.
• Experience implementing GRC, TPRM, or SCRM platforms.
• Security-related certification (e.g., Security+, Network+, CMMC-focused training) strongly preferred but not required.

Education

• Bachelor’s degree in cybersecurity, computer science, information technology, or related field, or equivalent professional work experience required.

Employee Benefits

• Competitive pay structure
• Medical, dental, vision plans with employees covered up to 90% with highly progressive options for dependents and families
• Company paid life, short- and long-term disability insurance
• Employee Assistance Program
• 401(k) match
• Flexible Paid Time Off
• Parental Leave
• Access to thousands of Learning & Development courses that range from mental health and wellbeing, stress, and time management to an array of technical and business-related courses

Employment Perks

• We provide each employee with professional growth opportunities through succession planning, up-skilling, and certifications
• Tuition and certification reimbursement
• Employee Referral Programs
• Company Sponsored Events

Fortress is proud to be an Equal Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. Fortress Information Security takes part in the E-Verify process for all new hires.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will have to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.