Kidazzler, Inc. is a marketing and technology company with a parenting platform, built by parents for parents. Learn more about us @ www.kidazzler.com.
About Us
We strive to create a positive, fast-paced work environment and build a team that is highly motivated to provide our clients with the best service possible. We are looking for an enthusiastic, outgoing, and detail-oriented individual to join our team as a full-time Account Manager / Client Success Coordinator.
This role is ideal for someone who is a self-starter, comfortable jumping into new tasks, confident communicating with clients over Zoom and email, and excited to support client campaigns from start to finish.
Job Description
The Account Manager / Client Success Coordinator will help manage client communication, campaign organization, daily follow-ups, and internal coordination. This is a client-facing role that requires strong communication skills, professionalism, attention to detail, and the ability to stay organized in a fast-moving environment.
The successful candidate will work closely with the Senior Account Manager and internal team members to ensure clients receive timely communication, accurate updates, and a positive experience throughout their campaigns.
Responsibilities
- Communicate with clients professionally over Zoom, email, and phone
- Build and maintain positive client relationships
- Assist the Senior Account Manager with managing client campaigns and daily correspondence
- Relay important client information to the appropriate team members
- Schedule client calls and help organize follow-up communication
- Monitor emails and client requests to ensure timely responses
- Perform accurate data entry and maintain organized client records
- Review and monitor work product to ensure accuracy and adherence to company standards
- Help coordinate campaign details between clients and internal team members
- Assist with social media-related tasks, including reviewing posts, monitoring comments/messages, and supporting content coordination
- Help generate high-quality, engaging, and visually appealing content for social media platforms, including text and images
- Conduct basic market research and competitor analysis to identify opportunities and industry trends
- Provide insights and recommendations based on social media activity, analytics, and consumer behavior
- Support daily office operations and administrative tasks as needed
- Grow into opportunities within Sales, Account Management, Digital Coordination, or Data Analysis teams
Requirements
- High school diploma or equivalent
- Strong communication and customer service skills
- Friendly, confident, outgoing, and engaging personality
- Comfortable speaking with clients on Zoom and over the phone
- Self-starter who is comfortable jumping into new tasks and learning quickly
- Highly motivated, enthusiastic, and eager to grow
- Strong attention to detail and ability to catch errors or inconsistencies
- Ability to multitask and stay organized in a fast-paced environment
- Ability to work independently and collaboratively with a team
- Proficiency in Microsoft Office Suite, Google Suite, Zoom/Google Meet, and general computer skills
- Familiarity with social media platforms and how they are used
- Previous experience in customer service, account management, digital marketing, or a similar field preferred
- Experience with children or family-focused brands is a plus
- Professional attire required for client-facing meetings
Benefits
- Health insurance
- Paid time off
Ability to Commute
- Reliable commute or planning to relocate before starting work is preferred
Ideal Candidate
The ideal candidate is someone who is naturally personable, organized, proactive, and comfortable communicating with clients. We are looking for someone who enjoys building relationships, can confidently lead or participate in Zoom calls, and is excited to be part of a growing team.
If you are motivated, outgoing, detail-oriented, and ready to grow in an account management role, we’d love to hear from you.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Ability to Commute:
- Sherman Oaks, CA 91403 (Required)
Ability to Relocate:
- Sherman Oaks, CA 91403: Relocate before starting work (Required)
Work Location: In person