Who we are: we're the AI-powered scheduling, voice, and speed-to-lead platform for home services businesses — HVAC, plumbing, electrical, roofing.
THE ROLE
~75% coding. Backend in Python, React/TypeScript. Real roadmap work: AI call scoring, CSR coaching tools, customer health metrics, ServiceTitan integration depth, voice AI prompt tuning, Speed-to-Lead hardening.
~20% technical implementation support. Pairing with our Head of CS to get new customers live — ServiceTitan setup, embed configuration, FSM data mapping. You'll see customer pain firsthand and the other 80% of the role gets better because of it.
~5% misc. Code reviews, light on-call, paying down tech debt.
We need someone who ships production Python and TypeScript without hand-holding, has worked in a small team before, and owns features end-to-end from ticket to deploy.
STACK
Python, Go, React/TypeScript, Docker ARM64, AWS (ECR, Elastic Beanstalk, Amplify), ElevenLabs, Deepgram, OpenAI, GitHub Actions. You don't need all of these, you need to be the kind of engineer who picks up an unfamiliar stack and is productive in a week.
LOCATION & COMP
On-site Rockwall, TX preferred. Remote within US considered for the right person. $80–110k base depending on experience and location.
A FIT IF
1+ years shipping production Python and React (or similar)
You can read a support ticket, reproduce the bug, ship the fix the same day
Bonus: opinions about LLMs, voice AI, or vertical SaaS
NOT A FIT IF
You want a strict spec, a Jira queue
You don't want to talk to customers, ever
You want fully greenfield with no legacy
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