Role description
Sales Representative
GM SectecPosition Overview
GM Sectec is seeking a motivated, organized, and driven Sales Development Representative who is interested in building a professional career in technology and cybersecurity sales.
This entry-level position is designed to develop sales talent within the organization. Extensive prior sales experience or specialized cybersecurity knowledge is not required. We are looking for an individual with excellent communication skills, initiative, strong organizational abilities, a customer-focused mindset, and a willingness to learn.
The Sales Development Representative will work closely with Account Directors and the Sales team to support new business development, sales pipeline generation and management, customer engagement, and the execution of sales processes.
As the selected candidate develops the necessary sales, technical, and client relationship management skills, they will have the opportunity to advance into an Account Executive or Account Manager role.
Key Responsibilities
Develop and maintain a strong sales pipeline through outbound calls, emails, prospecting activities, sales campaigns, and consistent follow-up with customers and prospects.
Identify new business opportunities and assist with the initial qualification of prospective customers.
Conduct prospecting and follow-up calls with existing and potential customers.
Schedule and coordinate customer meetings, presentations, product demonstrations, conference calls, and on-site visits.
Support Account Directors in the day-to-day management of sales opportunities.
Maintain accurate and up-to-date customer information, contacts, opportunities, activities, and pipeline records in Salesforce.
Monitor upcoming contract and service renewals, coordinating follow-up activities with Sales, Operations, vendors, and customers.
Assist with the preparation, coordination, and submission of quotations and sales proposals.
Follow up on quotations, proposals, purchase orders, contracts, and other sales-related documentation.
Coordinate internally with Sales, Operations, Finance, technical teams, and vendors to address customer needs and requests.
Assist with outstanding invoice follow-ups and collection efforts in coordination with the responsible Account Director.
Prepare and update sales presentations, pipeline reports, sales forecasts, account reviews, and materials for sales meetings.
Coordinate and support customer visits, industry events, conferences, vendor meetings, and other business development activities.
Continuously develop knowledge of GM Sectec's cybersecurity solutions and services to become increasingly involved in customer discussions and sales opportunities.
Qualifications and Requirements
Bachelor's degree in Business Administration, Marketing, Communications, Information Systems, Technology, or a related field.
Approximately 1–2 years of professional work experience.
Previous experience in sales, customer service, business development, technology, banking, telecommunications, or B2B environments is preferred but not required.
Full professional proficiency in both English and Spanish, written and spoken, is required.
Proficiency in Microsoft 365 applications, particularly Outlook, Word, Excel, PowerPoint, and Teams.
Experience with Salesforce or another Customer Relationship Management platform is preferred but not required.
Excellent communication, interpersonal, and follow-up skills.
Ability to manage multiple tasks, deadlines, and competing priorities effectively.
Strong organizational skills, initiative, and attention to detail.
Confidence and comfort in making outbound calls and communicating directly with customers.
Strong interest in pursuing a long-term career in technology and cybersecurity sales.
Ideal Candidate Profile
We are primarily looking for potential, a positive attitude, and a willingness to grow professionally.
The ideal candidate is energetic, professional, organized, proactive, and comfortable reaching out to customers by phone. They must be able to communicate effectively in both English and Spanish while demonstrating consistency, accountability, and strong follow-through.
Previous cybersecurity experience is not required. GM Sectec will provide the necessary training, guidance, and exposure to help the selected candidate develop knowledge of our cybersecurity solutions, services, technology partners, and sales processes.
Career Development and Growth Opportunities
This position offers a structured opportunity for professional growth within GM Sectec.
The anticipated career progression is:
Sales Development Representative / Sales Support → Senior SDR → Junior Account Executive → Account Executive / Account Manager
Our goal is to develop future sales professionals, rather than fill a purely administrative support role.
The selected candidate will have the opportunity to progressively assume greater responsibility for customer accounts, business opportunities, relationship management, and revenue generation.
Compensation
Annual Base Salary: $40,000
Additional Commission/Bonus Opportunity: $5,000
Total Potential Annual Compensation: $45,000