Office Manager

ABOUT THE COMPANY

Headquartered in Irvine, California, Silk is an award-winning digital agency specializing in eCommerce. We deliver expert end-to-end solutions and services backed by the industry’s leading eCommerce platforms. With over fifteen years of experience, Silk transforms conventional storefronts into immersive, engaging experiences that drive higher conversion rates and long-term customer loyalty. Our pioneering team of software engineers, architects, designers, and digital marketers is dedicated to delivering transformative results with creativity, expertise, and energy.

JOB DESCRIPTION

We are looking for a highly organized, and dependable Office Manager to keep our office running smoothly and our books in order. This is a hands-on support role focused mainly on day-to-day bookkeeping and administrative work. This role is a great fit for someone with a helpful, can-do attitude who enjoys keeping things organized and is eager to learn. An accounting or business background is preferred. This role is ideal for someone who thrives in a fast-paced environment, enjoys juggling priorities, and takes pride in keeping operations efficient, culture strong, and nothing falling through the cracks.

RESPONSIBILITIES

Bookkeeping

Accounts Receivable

• Draft and send all client invoices each month
• Gather all miscellaneous charges and line items to be added to monthly invoices
• Track invoice status and follow up on outstanding payments

Accounts payable

• Collect all vendor invoices
• Ensure team members follow the AP standard operating procedure (SOP)
• Prepare new vendor forms and forward invoices to the accountant for payment processing

Administrative support

• Keep day-to-day office operations running smoothly and help information flow between teams
• Coordinate office logistics, from annual holiday gifts to Costco orders, keeping snacks and supplies stocked
• Act as a point of contact for building management and vendors, handling maintenance requests, shipping and receiving, and day-to-day facility needs
• Fun Manager - help coordinate team events and celebrations

HR support

• Review candidate applications
• Schedule interviews
• Assist with general HR questions from team members
• Onboard new team members
• Keep personnel records up to date in BambooHR

QUALIFICATIONS

• A helpful, positive attitude and a willingness to pitch in wherever needed
• Accounting, finance, or business background preferred
• Prior office, administrative, or bookkeeping experience is a plus, but not required
• Familiarity with QuickBooks Online and Google Workspace is a plus
• Clear written and verbal communication skills
• Organized, detail-oriented, sense of urgency, and reliable
• Ability to handle confidential information with discretion

Compensation

Salary range: $60,000–$65,000 per year, depending on experience.