Provider Relations Associate

Zeel is looking for a new key member of our Provider Recruiting Team. As an associate with our Recruiting group, you will be an integral part of the operations of a small, focused team dedicated to attracting and retaining highly qualified massage therapists and other wellness and medical professionals on the Zeel platform. This is a terrific opportunity to learn more about recruiting, retention, orienting, and credentialing in a supportive, challenging, and fast-paced environment. This position is fully remote; however, you must be located within the United States.

Primary responsibilities include, but are not limited to: 

• Conduct targeted outreach to applicants in high-priority geographic areas to encourage application completion and onboarding.
• Exercise excellent judgment and proactive outreach
• Meet with prospective providers to answer questions about Zeel's network, opportunities, and application process.
• Respond to applicant inquiries via phone, text, and email, providing guidance and support throughout the application process.
• Maintain accurate records and create research and data reports 
• Support recruiting and engagement outreach campaigns through Groove, including follow-ups and re-engagement of unresponsive applicants.
• Track applicant progress and coordinate with internal teams to help move applicants through the onboarding process.
• Other provider support duties as required 

Our ideal candidate is:

• An excellent communicator, both written and verbal
• Thoughtful, empathetic, flexible, smart, and proactive, with great judgment 
• Someone who genuinely enjoys cooperation and coordination with teammates
• Interested in serving US Veterans and helping to improve Veteran access to care  rk 
• Experienced with Salesforce, comfortable and experienced with technology (Slack, Zoom, Gmail)
• Spanish language skills are a plus but not required

If this sounds like a fit, we encourage you to apply.

Benefits include:

• Flexible uncapped PTO
• Medical, dental & vision benefits
• Fully remote/WFH
• Massages, massages, massages

About Zeel:

Zeel is redefining access to care through in-home and on-site services focused on acute and chronic pain, stress, and mental well-being. Its HIPAA-compliant platform connects patients with a nationwide network of licensed massage therapists who provide care directly in the home.

As a member of the VA Community Care Network, Zeel provides Medical Massage Therapy to veterans experiencing acute or chronic pain, PTSD, and other life-limiting conditions. Zeel also offers corporate wellness programs and staffs more than 200 five-star hotels and independent spas nationwide. Zeel combines award-winning technology with clinical excellence to deliver personalized, convenient, and impactful care.

Zeel provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Zeel complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.