Sales and Marketing Operations Associate

The Company

Costmine Intelligence is a mine cost data, estimation and property intelligence and research business owned by Vancouver-based Glacier Media. Costmine produces an array of proprietary data, models and analytical tools for all stakeholders in the mining industry. Mining industry professionals use our products to screen and filter global mine properties, estimate mine costs and use our databases to benchmark detailed mine cost elements. We are located in Spokane, Vancouver and Toronto.

Role: Sales & Marketing Operations Associate

Reporting to the Sales Operations Manager, we are recruiting a Sales & Marketing Operations Associate with 1-2 years’ experience to join our team of subject matter experts. Mining industry experience will be favoured but is not required; we encourage candidates with a background in marketing, sales or business administration and an interest in the mining industry to apply. This is an exciting role that can offer exposure to all facets of our research, engineering, sales, marketing and business administration teams, while being trained and advised by our senior staff.

Main responsibilities:

The primary duties and responsibilities for this position include the following:

Operations

• Sales support for onboarding new clients and setting up trials
• Setting up users and managing their portal access
• Tracking customer usage statistics and reporting other KPIs
• Administration of the company’s CRM system

Marketing

• Running digital marketing campaigns
• Managing social media posts
• Writing short marketing pieces for emails, blogs and collateral materials
• Posting research and analysis to our blog and other digital channels
• Manage the marketing and events calendar
• Creative content generation – infographics, powerpoint, webinars and other multimedia content
• Other related duties to the sales, marketing and operations function as they arise.

Minimum Skills / Qualifications:

• College or university level degree in sales, marketing or business administration
• Experience with CRMs (Salesforce or other)
• Knowledge of email tools such Pardot, MailChimp, etc
• Adobe or other graphics editing software
• Wordpress or other web publishing tools
• Medium Microsoft Office Suite (Excel, Word, PowerPoint) skills
• A minimum of 1-2 years’ experience in a professional setting
• Strong writing and interpersonal skills with the ability to work with remote teams
• Must have authorization to work in the USA.

Benefits

• Health insurance (medical, dental, vision), paid holidays, vacation, and sick time
• Competitive salary based on experience and qualifications.