Role description
Case Manager
The Public Interest CompanyAbout the Company
The Public Interest Company is a comprehensive solution for identifying and recovering third party liability for health plans, risk-bearing provider groups, and self-funded employers. We combine AI and a legal tech platform to identify and recover claims that should have been paid by third party payers. We handle the entire recovery process, all while protecting members and streamlining operations. We empower healthcare organizations to maximize their financial performance, and recoup dollars towards care delivery, without adding administrative burden.
The Role
We’re hiring a Case Manager to support and scale our Recovery Operations function. This is a highly execution-focused role where you’ll manage a portfolio of recovery cases, identify opportunities, and drive outcomes using our internal systems. You will work at the intersection of operations, data, and legal workflows—owning real business impact from day one. This is not a support role. You are responsible for moving cases forward, solving problems, and delivering results.
What You’ll Do
Manage a portfolio of recovery cases from intake through resolution
Navigate insurance carrier systems to validate and advance claims
Identify high-value recovery opportunities using internal tools and datasets
Communicate with payers to drive case progression and negotiate outcomes
Maintain accurate case documentation and ensure data integrity
Partner with Legal and Operations on complex or escalated cases
Identify workflow inefficiencies and contribute to process improvements
What We’re Looking For
Strong problem-solving ability and attention to detail
Analytical mindset; comfortable working with data and identifying patterns
Clear, professional written communication
Ability to manage multiple workflows and prioritize effectively
High ownership and self-direction; you operate well without heavy oversight
Comfort learning new tools and systems quickly
Qualifications
Bachelor’s degree
0–2 years of experience in operations, customer support, analytics, or similar roles
Strong organizational and communication skills
Nice to have:
Exposure to healthcare, insurance, legal operations, or fintech
Experience with case management or workflow tools
Why This Role
Immediate ownership: Manage real cases and drive outcomes within weeks
High-impact work: Directly contribute to revenue recovery and client outcomes
Accelerated learning: Build skills across operations, data, and legal systems
Startup environment: Work in a fast-paced, low-bureaucracy team