Senior Product Compliance Manager KYC

A global fintech unicorn in San Francisco is hiring a Staff Product Manager to lead Product-Led Growth for its next-generation AI-powered products. You'll work at the intersection of payments, AI/ML and global financial operations, shipping intelligent automation that scales across regions and languages. Hybrid role, based in SF (Singapore also considered).

Tasks

▪️ Drive PLG initiatives — in-product nudges, rewards, cross-sell systems and lifecycle automation to lift adoption, retention and revenue

▪️ Own the end-to-end product lifecycle for AI-powered features, from ideation to launch and optimisation

▪️ Define and champion the product vision and roadmap, balancing long-term innovation with near-term business needs

▪️ Build and ship hands-on AI/ML products — copilots, agents, chatbots, recommendation systems — not just model integrations

▪️ Lead customer service and support automation, including bots, self-serve flows and deflection journeys

▪️ Partner with engineering, data science, design, compliance and commercial teams to deliver scalable, secure solutions

▪️ Embed compliance, transparency and responsible AI practices across regulated domains like payments, treasury and cards

▪️ Launch across multiple regions and languages, working with local teams on market fit and regulatory requirements

▪️ Mentor other product managers, with a path into broader leadership

Requirements

▪️ 7+ years in product management owning complex, multi-surface products end-to-end, including 0→1 work in high-ambiguity environments

▪️ Hands-on experience shipping AI/LLM-powered products, with technical fluency in how ML systems are trained, evaluated, deployed and monitored

▪️ Strong analytical rigour — dashboards, SQL or product analytics — and a track record of A/B testing to improve activation, adoption or retention

▪️ Proven stakeholder management across engineering, data, design, ops, CS and GTM

▪️ Preferred: fintech, payments, treasury, cards or B2B financial operations background

▪️ Preferred: prior growth, lifecycle or PLG product work

▪️ Preferred: technical background in AI/ML, data science or engineering

▪️ Preferred: experience with support automation and multi-region, multi-language

Benefits

▪️ Salary range: $190,000 – $270,000 USD

▪️ Equity offered

▪️ Performance bonus

▪️ Hybrid working from San Francisco

▪️ Full-time, permanent

▪️ High-visibility, strategic role shaping the future of global payments

▪️ Global scale — 27 offices, 250,000+ business customers

▪️ Equal opportunity employer with accommodations available on request

Product Management, Staff Product Manager, PLG, Product-Led Growth, AI, LLM, Machine Learning, AI/ML, Generative AI, Copilots, AI Agents, Chatbots, Recommendation Systems, Fintech, Payments, Treasury, Cards, B2B, Embedded Finance, Growth, Lifecycle Marketing, Cross-sell, Activation, Retention, A/B Testing, Experimentation, SQL, Product Analytics, Roadmap, Stakeholder Management, Support Automation, San Francisco, Hybrid