Role description
CRM Implementation Consultant
ShareCRMKey Responsibilities
Implementation Phase
Support end-to-end implementation projects, from kickoff to go-live
Assist in discovery sessions to understand client business processes and requirements
Help develop and maintain project plans, timelines, and deliverables
Coordinate with technical teams on configuration, customization, and data migration tasks
Prepare and deliver training sessions for client teams
Create implementation documentation, user guides, and training materials
Participate in system testing and validation activities
Required Qualifications
2-3 years of experience in software implementation, project coordination, or related roles
Basic understanding of enterprise software implementation lifecycles
Strong organizational and time-management skills
Good communication skills, both written and verbal
Ability to work collaboratively with cross-functional teams
Bachelor‘s degree in Computer Science, Information Systems, Business Administration, or a related field (or equivalent experience)
Preferred Qualifications
Experience with CRM, ERP, or SaaS platforms
Familiarity with project management tools and methodologies
Ability to communicate effectively in both Mandarin and English is a plus
What We Offer
Competitive compensation package (Base Salary + Bonus)
Equity package in a high-growth company
Comprehensive health, dental, and vision insurance
401(k) matching
Latest technology and tools needed for success
About Us
Founded in 2011, ShareCRM is a new generation CRM connecting businesses with customers, partners, and employees. With over 1,000 employees worldwide and trusted by 6000+ large and medium-sized companies, ShareCRM enables better engagement with customers and drives revenue growth. ShareCRM‘s lead investors include IDG Capital, Northern Light Venture Capital, and Kingdee International. ShareCRM is growing globally and expanding the team in North America.
ShareCRM is a global late-stage pre-IPO technology company expanding its recently established North America business. As an expansion team, we welcome candidates who can apply their start-up mentality to help build out a new business on the foundation of a proven model.