Junior Technical Business Analyst

ROLE OVERVIEW

We're looking for a
Junior Technical Business Analyst
who is early in their career, hungry to learn, and ready to grow into a critical role at the intersection of sales, product, and customer delivery.

This is not a consulting role — it's a hands-on, execution-focused position where you'll work directly with our CTO, sales team, and customers to translate real business needs into clear documentation and specs. If you have a technical or business background and are excited about SaaS, this is a great place to build your foundation.

WHAT YOU'LL DO

• Own pre-sale documentation: SOWs, business cases, and solution briefs tailored to wholesale distribution prospects

• Participate in structured discovery sessions with prospects to capture workflows, pain points, and integration requirements

• Translate business requirements into functional specs, user stories, and acceptance criteria for the engineering team

• Build and maintain domain knowledge documentation across SETVI verticals (foodservice, janitorial, packaging, wire/cable, etc.)

• Support the sales team with proposal writing, pricing justification narratives, and ROI models

• Assist with the implementation handoff process — ensuring what was sold is clearly documented for delivery

• Act as the bridge between customer-facing teams and the development team

• Assist with QA definition and acceptance testing on key features before client delivery

IDEAL CANDIDATE PROFILE

• 0–3 years of experience in a BA, pre-sales, implementation, or similar role in the tech industry

• Fresh graduates welcome — ideally from a strong university program in Computer Science, Information Systems, Business, or a related field

• Technical or business background with a genuine interest in SaaS products and how they're built and delivered

• Solid documentation skills — can produce clear, structured written deliverables

• Technically literate — understands APIs, data models, and integration concepts without being a developer

• Strong communicator who can ask the right questions and turn ambiguous input into actionable specs

• Familiarity with tools like HubSpot, Linear, Confluence, Salesforce, or similar is a plus

• Self-directed and comfortable in a startup environment where processes are still being shaped

THIS ROLE IS NOT FOR YOU IF

• You are looking for a senior consulting or advisory position

• You need a fully structured environment with established processes and clear escalation paths

• You prefer strategic oversight over hands-on execution

WHAT SUCCESS LOOKS LIKE IN 90 DAYS

• CTO is no longer writing SOWs, business cases, or functional specs

• All active deals have clean documentation packages

• At least 2 vertical domain knowledge documents are owned and maintained by this role

• Implementation handoffs follow a consistent template with no critical gaps

COMPENSATION AND BENEFITS

• Salary range: $70,000 – $80,000/year

• Health, dental, and vision insurance

• 401(k) with 3% match

• Paid time off

• Hybrid work environment with occasional office visits