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Role description

Sales Development Representative

DI
DigitalGenius
TypeFull-time
SeniorityJunior
LocationNew York, NY
Posted5/18/2026
Sales

DigitalGenius is the AI agent for e-commerce CX, combining proprietary artificial intelligence with process automation to deliver incredible customer satisfaction. The company is growing rapidly and looking to accelerate our growth across North America. We are working with some of the fastest growing and most established global e-commerce and retail players including

We are friendly and informal people who are passionate about our brand as we all have a stake in our success. We have an inclusive environment, welcoming skills and experience from many diverse backgrounds, and together we have created who we are and what we sell. We are proud of our achievements and continue to strive for success.

We have raised over $20 million, working with the likes of MMC ventures, Paua Ventures, Runa Capital and other leading VCs.

The Role:
Here at DigitalGenius the goal is to become the world’s leading automation platform in e-commerce.

In the sales team, you’ll find a group of dynamic and adaptable individuals who are passionate in hunting new business and introducing our product with the intention of helping companies. They are adaptable sales-driven professionals who have high standards of performance, who want to win and be part of a winning team. We’re now looking for someone who can overachieve in this BD role, with a monthly meeting quota responsibility, to be sourced in the US & Canada.

DigitalGenius offers an excellent opportunity for rapid career development, reward, and exposure into the world of AI.

Responsibilities

  • Book outbound meetings through a combination of cold calls, emails, social outreach, networking and independent research
  • Run sales plays using our prospecting tools
  • Engage with prospects (C-suite/Directors) and articulate the product in an effective manner
  • Conduct basic discovery to qualify prospects and evaluate pain points
  • Establish trusting relationships with key stakeholders
  • Generate and manage sales pipeline maintaining impeccable CRM admin
  • Lead efforts in building sustainable processes, and procedures
  • Work in conjunction with AEs to convert opportunities created into sales qualified leads
  • Manage assigned inbound leads, using correct practices
  • Ensure a proactive approach to learning
  • Maintain a positive mind-set irrespective of any challenging situations

Requirements

  • Bachelor’s degree or above
  • Evidence of overachievement
  • Ability to articulate with strong written and verbal communication skills
  • Self-motivated, proactive, flexible
  • Excellent analytical and problem-solving abilities
  • Emotional intelligence
  • A can-do, agile attitude necessary to thrive in a startup environment
  • Uses initiative when challenged
  • Willingness to learn core technology tools
  • Good time-management
  • A passion for sales

Preferred:

  • 1-3 years of work experience in SaaS/Ecom/AI

Benefits

  • Start up culture
  • Competitive salary
  • Generous vacation time
  • Quarterly team events / perks
  • Monthly Wellness or Travel Stipend
  • Birthday day off

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Company info

DI

DigitalGenius

DigitalGenius is an AI-powered solution specifically crafted to elevate customer service for Ecommerce. Our platform harnesses advanced AI technologies—including conversational AI, visual recognition, and generative models—to automate and optimize customer interactions seamlessly across multiple channels. With deep integrations into your existing systems, we ensure efficient, end-to-end resolution of customer inquiries, delivering a superior and streamlined customer experience.

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