Mason is the only fully managed infrastructure for developing and delivering dedicated devices. We make it easy for anyone to turn an idea into a smart product and ship it to anywhere in the world. Our mission is to enable our customers to create smart and sustainable products on behalf of humanity.
Mason is the only fully managed infrastructure for developing and delivering dedicated devices. We make it easy for anyone to turn an idea into a smart product and ship it to anywhere in the world. Our mission is to enable our customers to create smart and sustainable products on behalf of humanity.
Mason is looking for an Account Manager who will partner with Sales and Customer Success Management to execute growth, retention and renewals strategy for our customers. They are accountable for the revenue retention, lease renewals, expansion of secured revenue streams and finding new business opportunities for their assigned customer base. This role is focused on building long-term customer value through developing trusted relationships, contributing to the P&L of new and existing business at the customer, and promoting new strategic initiatives that align Mason’s solutions to the customers needs and values. You will be measured on annual recurring revenue (ARR) retention and new ARR growth.
This role will give you the opportunity to take advantage of your people skills, product and domain expertise as we build out an Account Management team.
Mason needs a combination of grit, smarts, ingenuity, and diverse perspectives (and more!).Check out our values and see if they resonate!
Identify, secure and nurture executive sponsorship within your book of business to solidify business relationships and opportunities
Work cross-functionally to drive revenue growth across a portfolio of customers through strong forecast management & identification of additional business opportunities
In conjunction with our Customer Success Managers, cultivate relationships across your portfolio of assigned clients, connecting with key business executives from C-level on down
Partner with assigned Customer Success Managers on strategic accounts to deliver scheduled strategic reviews to key business contacts
Maintain a strategic presence within the accounts and support complex initiatives through direct ownership or project management with cross-organization involvement
Maintain accurate forecasting and pipeline management
Use Salesforce effectively to run the sales process from lead generation to close and maintain relevant data
Negotiate contracts for emerging business opportunities and renew/ renegotiate existing contracts
Establish new business opportunities with targeted accounts through networking, qualifying and closing techniques. Establish buying influences, budgets and purchasing criteria for clients
Meet assigned revenue quotas by developing and maintaining business relationships, creating and implementing sales strategies and tactics, that build the business and brand.
Working with Customer Success Management, work to maintain high-level customer loyalty and build trust and integrity.
Full benefits are offered to regular full-time employees. Part-time employees participate on a limited basis.
Belonging, psychological safety, and inclusivity unlock a Mason’s full potential. We don’t want Masons to quietly assimilate into a dominant culture and sacrifice a piece of themselves. We want our team members to be seen, validated, and welcomed.
Mason America, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company’s personnel representative if you need assistance completing any forms or to otherwise participate in the application process.