Account Manager

Position Summary
Most account management jobs bury you in renewals, support tickets and admin. This one does not. In FY27 our Account Management team is focused on one thing: helping finance teams who already trust Netgain discover the next product that solves a real problem. You will own a book of established customers who already run at least one Netgain app, and your time goes to finding and closing new opportunities in accounts that already know us.

You will sell a growing portfolio across three business units (Accounting Apps, Operating Apps and Platform Apps), built by CPAs who have lived the close, the audit and the lease schedule. Our apps are trusted inside some of the most widely used ERP platforms, and our reach is expanding to new ERP ecosystems and buyers in 2027.

You will get a clear territory, a proven sales playbook, product experts at your side, and a leader who invests in your growth. Most reps ramp in 3–6 months, and you can earn commission from your first deal. Commission is uncapped: top performers who exceed quota keep earning, with no ceiling, and our top earners have finished at 110–120% of goal in recent years.

Primary Job Responsibilities
Grow the installed base through cross-sell

• Prospect into existing customers of every size, from fast-growing mid-market to enterprise, to introduce Netgain solutions they do not yet own.
• Build and work a territory plan: whitespace analysis, account prioritization and multi-threaded outreach to CFOs, Controllers, Accounting Managers, operations leaders and systems owners.
• Upsell additional seats, modules and entities where customers are expanding.

Lead consultative, value-based sales cycles

• Run curious, structured discovery on close, cash, lease, fixed asset, intercompany and operational processes to find the pain behind the request.
• Tailor demos to show how Netgain fits inside the customer's existing systems and what it saves in hours, risk and audit findings.
• Build business cases and ROI that resonate with finance and operations leaders.
• Own pricing, proposals and contract negotiation through signature.

Orchestrate the account team

• Partner with Customer Success, Pre-Sales, Implementation and Product to build account plans and run business reviews.
• Work alongside our ERP and implementation partners where it helps the customer.
• Bring customer feedback back to Product so our roadmap keeps solving real problems.
• Keep pipeline and forecasts accurate in our CRM.
• Travel: occasional, to get in front of customers in person when it advances a deal, strengthens a key customer relationship or builds new pipeline.