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Role description

Social Work Care Manager -CPW

WACO FAMILY MEDICINE logoWaco Family Medicine
TypeFull-time
WorkplaceOn-site
SenioritySenior
LocationTemple, TX
Posted9/9/2026
Customer Success

SKILLS

  • Knowledge of health care conditions and needs of children and pregnant women.
  • Ability to learn and apply case management and patient education skills.
  • Strong interpersonal skills with the ability to build effective relationships across medical teams and with patients.
  • Proficiency in problem identification and care plan development.
  • Professional interaction skills with medical providers and other healthcare professionals.
  • Skillfully conduct health assessments and screenings.
  • Ability to learn and apply evidence-based behavioral strategies.
  • Strong written and oral communication skills.

PRIMARY DUTIES

  • Coordinate and manage care for high-risk children and/or pregnant women to improve outcomes.
  • Assess and respond to psychosocial, financial, functional, cognitive and medical needs.
  • Identify and address gaps in patient care through proactive outreach and follow-up services.
  • Identify and utilize patient’s systems of support and facilitators for reaching health goals.
  • Monitor and respond appropriately to changes in patients’ condition, resources, or services.
  • Serve as a liaison between primary care, specialty, and behavioral health services for coordinated patient treatment plans.
  • Conduct comprehensive psychosocial needs assessments.
  • Develop individualized care plans focusing on short and long-term medical and behavioral health treatment goals.
  • Assist patients in navigating the healthcare system.
  • Apply knowledge of community resources to address care gaps or improve quality of life conditions.

OTHER DUTIES

  • As assigned by supervisor.

Social Work Care Manager

Children & Pregnant Women

REPORTS TO: Director of Care Management and Social Work Care Management Team Lead

EDUCATION & EXPERIENCE

  • LMSW
  • Preferred:
    • Experience in social services, counseling, or case management
    • Experience providing social services in healthcare settings

TERM: Funding is secured through October 31, 2027. This revenue-generating role is expected to evolve into a self-sustaining, ongoing position, and every effort will be made to continue the role beyond the initial term.

PHYSICAL AND MENTAL REQUIREMENTS

  • Possess a valid Texas driver’s license and appropriate liability insurance
  • Access to personal transportation
  • Visual and auditory accuracy
  • Shift length varies
  • Indoor setting
  • Continuous use of computer
  • Long periods of sitting
  • Frequent use of telephone and/or smart devices
  • Continuous repetitive grasping and manipulation of both hands
  • Continuous conversational communication
  • Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing
  • Occasionally carrying, lifting, pushing and pulling of up to 25 lbs.
  • Occasionally working in confined, noisy, dusty areas
  • Understand/carry out simple/detailed, oral/written instructions
  • Memorize and retain instructions
  • Read and interpret detailed specifications
  • Mental competency
  • Tobacco non-user
  • Physical accommodations will be implemented where necessary and feasible

Relevant archetypes

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Company info

WACO FAMILY MEDICINE logo

WACO FAMILY MEDICINE

Waco Family Medicine

Founded1969
HQWaco, US
Size326 employees
IndustryHospitals and Health Care
Unlock human wisdom
ThesisTermsPrivacy
Tech stack
epic-software, osv, power-bi, aws-systems-manager, microsoft-active-directory, fhir, tableau, paycom, microsoft-powerpoint, aws-data-exchange

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