Senior Product Owner

Candidates based in the UK are welcome to apply.

Why Vardot?

If you want to make an impact with your passion, join our team! We're a diverse community of intelligent people who are passionate about working together and making a positive impact, working withthe world's most influential organizations. No matter what type or size project we have going on, we align around one thing: bringing an outstanding customer experience into every interaction because it brings out the best in ourselves, too.

Overview

A Product Owner will lead the project from discovery to delivery through requirements management, managing client expectations, collaborating with designers and developers, analyzing the competitive landscape, and defining the product deliverables. This dynamic role involves proactive client engagement, recommending site enhancements, gathering feature requirements, scheduling new releases, and managing client priorities.

Responsibilities

Project Management:

• Oversee the lifecycle of multiple Drupal projects, from estimation, planning, and UX/UI design through to execution, development, QA, launch, and post-launch support.
• Manage and coordinate work packages, ensuring that deliverables meet quality standards and are completed within timelines.

User Acceptance Testing (UAT) and Team Coordination:

• Perform UAT for all deliverables to confirm they meet requirements before client presentation.
• Involve appropriate team members at necessary stages to guarantee successful project execution.

Backlog Management:

• Populate, prioritize, and maintain a comprehensive backlog of features, enhancements, and fixes based on project and client needs using tools like JIRA, spreadsheets, Basecamp, and design assets.

Sprint and Release Oversight:

• Actively participate in sprint planning, review meetings, and retrospectives.
• Provide feedback on sprint deliverables through tickets on JIRA.
• Lead the planning, scheduling, and execution of product release plans, setting clear expectations for the delivery of new functionalities.

Client and Project Understanding:

• Develop an in-depth understanding of each client's organization, goals, and objectives to tailor solutions effectively.
• Ensure a shared understanding among project stakeholders of the vision, goals, and requirements.
• Cultivate strategic partnerships with key clients, understanding their business at a strategic level to deliver tailored solutions.
• Act as a senior liaison between clients, internal teams, and stakeholders, ensuring alignment and clear communication of project vision, goals, and progress.

Drupal and Product Knowledge:

• Leverage deep understanding of Drupal's capabilities and ecosystem to guide product strategy and innovation.
• Serve as a thought leader, both internally and externally, championing the product and sharing insights at industry events, forums, and through published content.

Asset and Specification Management:

• Identify, manage, and recommend reusable assets for product enhancement and efficiency across projects.
• Develop detailed product feature specifications to ensure clear understanding and implementation by development teams.

Problem-Solving and Client Engagement:

• Proactively identify and mitigate any roadblocks to successful team completion of release/sprint goals.
• Engage with clients throughout the project lifecycle, building positive relationships and acting as the primary point of contact.

Improvement and Innovation:

• Recommend improvement features and creative solutions to enhance project growth, ensure client satisfaction, and foster contract renewals.
• Assist in evolving project baselines and update project data as necessary to comply with processes and meet client requirements.

Department Responsibilities:

• Recommend improvement features for established projects, coordinating with other departments to apply Vardot’s processes and ensuring the ability to comply with client requirements.
• Assist in evolving and adjusting project baselines as per the policies to best serve the interest of both; the client and Vardot.
• Work and update project data on different systems adopted by Vardot, such as JIRA, Google Drive…etc
• Responsible for helping projects’ design, technical & QC teams in the application of Vardot project management methodology, tools, and processes on the assigned projects.

Strategic Project and Portfolio Management:

• Provide strategic direction for the planning, execution, and delivery of multiple complex Drupal projects, ensuring alignment with organizational goals and market needs.
• Oversee the management of work packages, prioritizing based on strategic importance, resource allocation, and ROI.

Continuous Improvement and Strategic Initiatives:

• Lead initiatives for continuous improvement, recommending features and solutions that drive project growth, enhance client satisfaction, and support business objectives.
• Play a key role in evolving project management practices, tools, and metrics to align with industry best practices and organizational goals.

Requirements

• Bachelor's Degree or Higher in Business Administration, Computer Science, or any IT-related field.
• 3+ years of experience as a Product Owner or Business Analyst working with IT projects.
• PMP, CAPM, Agile Certifications, or any Project Management Related Certificate is nice.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Strong problem-solving skills and attention to detail.

Desirable Qualifications:

• Proficiency in modern web development (HTML5, CSS, Javascript, PHP).
• Experience with any web CMS, but Drupal is a PLUS. PMP, CAPM, Agile Certifications, or any Project Management Related Certificate.
• Experience in project management, especially within Agile/Scrum methodologies.

Working at Vardot

Vardot is proud to offer the best-in-class benefits for employees and their families, maintaining a healthy body and mind. Our core benefits include competitive healthcare coverage, wellness programs, time off

when you need it, employee assistance programs, and much more. Vardot is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.