Head of People Operations

About Step

Step's mission is to improve the financial future of the next generation. Millions of people use our banking and borrowing products to manage, build, and grow their money. Now that we're part of Beast Industries – the company behind MrBeast – we're poised for a new phase of growth to deliver financial literacy and tools at massive scale.

About the Role

As Step enters its next phase of rapid growth, we're looking for a strategic, hands-on Head of People Operations to establish the frameworks, systems, and policies that enable our team to do their best work. From onboarding to employee engagement, you will drive initiatives that elevate Step's culture, performance, and long-term talent strategy. This role provides leadership for Talent Acquisition, ensuring we continue to attract exceptional talent as we grow. You'll also partner closely with Beast Industries' executive team, aligning Step's People strategy with broader organizational priorities as part of Beast Industries. 

In this role, you will:

• Design and implement scalable HR processes that support Step’s rapid growth
• Own the employee experience, from onboarding to retention, ensuring high engagement and performance
• Develop and implement strategic frameworks for compensation, benefits, and performance management to drive organizational effectiveness
• Partner with leadership to build employee connectedness and cultivate a strong, inclusive culture aligned with Step’s values
• Implement and manage HR systems, ensuring compliance and operational efficiency

You might thrive in this role if you have:

• 6+ years of experience in People Operations, HR with leadership experience in a high-growth startup or fintech
• Demonstrated success building scalable People programs, HR infrastructure, and operational processes from the ground up
• Experience leading talent acquisition and developing recruiting strategies that attract exceptional talent
• Experience building and leading high-performing teams
• Exceptional process-building and execution skills and a data-driven approach to decision-making
• Capable of managing immediate priorities while anticipating future needs
• Strong stakeholder management and ability to partner with executives
• Passion for building a high-performance, people-first culture

Logistics

Location: Remote, Bay Area, with potential travel for team offsites and key meetings

Education: Bachelor's degree or an equivalent combination of education, training, and experience

We encourage you to apply even if you don't meet every single qualification. Strong candidates rarely check every box, and we'd rather meet you than miss you.

How we're different

We stand for the side hustlers, the creators, the freelancers, and the investors — people who are not afraid to take on challenges, especially when it comes to their finances. Step is focused on disrupting the banking industry by delivering a differentiated, mobile-first consumer experience, and we operate like the customers we serve: customer obsessed, acting as owners, moving with urgency, and breaking the norm.

Step is a wholly owned subsidiary of Beast Industries, the media and entertainment company founded by Jimmy Donaldson (MrBeast), the most-watched person in the world. Beast Industries spans digital media, consumer products, philanthropy, and new ventures, with an audience reach no consumer company has ever had — and Step is tasked with turning that reach into financial literacy and tools for the next generation at massive scale. With Beast's distribution and brand behind it, Step is positioned to scale significantly over the next 12 months, and joining now means helping shape that trajectory from the inside.

Come work with us!

Step is a remote-first company building banking for the next generation. We offer competitive compensation and stock options, generous medical, dental, vision, and company-paid life insurance, a 401k plan with Safe Harbor company matching, a flexible vacation policy and paid company holidays, 12 weeks paid parental leave with flexible return to work, and a company-provided technology package. If you're looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you!

Step is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Step is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and interview process. If you need an accommodation, please let us know at people@step.com and we'll work with you to provide appropriate support.