Technical Analyst Relations Manager

Keeper Security is hiring a Technical Analyst Relations Manager to join our Global Communications team. This individual will own and execute the analyst relations program at Keeper while serving as a technical subject-matter expert on Keeper’s cybersecurity solutions. The role will manage analyst evaluations, briefings, timelines, coordination and internal workflows while ensuring Keeper’s technical capabilities, architecture, roadmap and market differentiation are accurately represented. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. 

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help shape the product's go-to-market strategy, create compelling messaging and positioning, launch new features and enable the revenue team.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role

Keeper Security is seeking a Technical Analyst Relations Manager to own and execute the Analyst Relations program while serving as a credible technical representative for Keeper. This role will manage analyst evaluations, briefings, questionnaires, calendars, internal reviews and follow-through, while also developing the technical narratives needed to explain Keeper’s cybersecurity platform, architecture, security model, use cases and competitive differentiation.

This role is well-suited for a candidate with experience in analyst relations, technical product marketing, product management, solutions marketing, sales engineering or a related technical function within the cybersecurity or enterprise technology industry. Success requires strong program management skills, deep technical curiosity and the ability to confidently engage with analysts and internal stakeholders on complex cybersecurity topics.

Responsibilities

• Own the operational and technical execution of Keeper’s Analyst Relations program, including timelines, workflows, documentation and stakeholder coordination
• Represent Keeper’s technical capabilities and cybersecurity differentiation clearly and credibly during analyst briefings, inquiries and evaluations
• Manage analyst evaluation processes, including Gartner Magic Quadrant, Forrester Wave, MarketScape and other cybersecurity research reports
• Develop and coordinate execution of technical questionnaires, written responses, briefing materials and product demonstrations
• Partner with Product, Marketing, PR and leadership to gather accurate information on Keeper’s product capabilities, architecture, integrations, security controls and roadmap
• Maintain analyst calendars, briefing schedules, biweekly check-ins and long-range planning for key firms and coverage areas
• Prepare internal subject-matter experts for analyst engagements and ensure technical responses are accurate, consistent and aligned with Keeper’s positioning
• Translate complex cybersecurity concepts, product functionality and technical use cases into clear narratives for analyst and executive audiences
• Organize and synthesize analyst feedback, market observations and competitive insights into actionable recommendations for Product, Engineering, Marketing and leadership
• Apply analyst coverage, technical insights and market intelligence to external content and go-to-market programs
• Manage AR tools, databases, report libraries, licensing access and program documentation
• Track program metrics, analyst activity, evaluation status, feedback and upcoming milestones, and deliver regular updates to leadership

Requirements

• 5+ years of experience in Analyst Relations, technical product marketing, product management, solutions marketing, sales engineering or a related function within cybersecurity or enterprise technology
• Technical understanding of cybersecurity, identity security, privileged access management, password management, secrets management, zero-trust security or related fields
• Ability to understand and confidently discuss cybersecurity and identity security technologies and market
• Strong organizational and project management skills, with a track record of owning complex, multi-stakeholder workflows and evaluation cycles
• Excellent written and verbal communication skills, with the ability to engage credibly with technical analysts, executives, engineers and cross-functional teams
• Ability to independently learn and communicate technical product concepts
• Experience working with analyst firms, research processes, evaluation cycles or technical product marketing programs preferred
• Comfort managing AR tools, calendars, documentation, structured processes and multiple deadlines simultaneously
• Bachelor’s degree in Computer Science, Cybersecurity, Engineering, Marketing, Business or a related field preferred

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents

Information We generate:

• Interview notes, assessments, communications
• Scheduling information

Information From Others:

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations

3. Legal Basis

• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

• HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. 

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com