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Role description

Account Executive

unitQ logounitQ
TypeFull-time
WorkplaceRemote
LocationNew York, NY
Posted3/22/2022
Sales

About unitQ

At unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels.

Backed by leading investors such as Zendesk, Accel, and Google, unitQ serves world-class clients, including Pinterest, PayPal, Dropbox, Adobe, Bumble and CashApp. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement.

About the opportunity

As an Account Executive (AE) at unitQ, you will play a critical role in driving revenue growth by owning the full sales cycle from prospecting to close. You will engage with high-value accounts, develop relationships with key stakeholders, and demonstrate how unitQ’s AI-powered platform delivers measurable business impact. As a key member of our sales team, you will collaborate closely with SDRs, marketing, and customer success to maximize sales effectiveness and customer satisfaction.This role requires a strong technical aptitude, particularly around data analysis, AI-driven solutions, and the ability to communicate complex technical concepts to a variety of stakeholders. You will need to understand how our AI-powered platform integrates with customers’ existing technology stacks and how it can be leveraged to drive actionable insights.

Role responsibilities:

  • Own and manage the entire sales cycle, from prospecting to contract negotiations and closing deals.
  • Identify, qualify, and develop relationships with key decision-makers in target accounts.
  • Conduct product demonstrations and sales presentations, effectively translating technical features into business value including answering in depth questions related to AI (artificial intelligence), NLP (natural language processing), and ML (machine learning)
  • Collaborate with SDRs to optimize lead generation and pipeline development based on real time, AI (Artificial Intelligence) generated data pulled directly from data studio.
  • Maintain a strong pipeline of qualified opportunities and accurately forecast sales performance.
  • Utilize Salesforce.com to track all sales activities, customer interactions, and deal progress.
  • Stay up-to-date with industry trends, AI advancements including conversational AI platforms, natural language processing models, machine learning, agile project management, SaaS incident reporting software, and data visualization, and the competitive landscape to effectively position unitQ's value proposition.
  • Work cross-functionally with Marketing, Product, and Customer Success teams to ensure a seamless customer experience.
  • Meet and exceed quarterly and annual sales quotas.

About you:

  • Strong technical acumen with experience in data analysis, AI-driven solutions, and an ability to effectively communicate complex technical topics.
  • Familiarity with analytics tools, APIs, and AI/ML applications in business settings.
  • Proven track record of exceeding sales targets and closing high-value deals.
  • Excellent communication, negotiation, and relationship-building skills.
  • Self-motivated, results-oriented, and adaptable in a fast-paced, high-growth environment.
  • Experience with Salesforce, ZoomInfo, and other sales prospecting tools.
  • Strong problem-solving skills and the ability to think strategically about customer needs.
  • Coachable, open to feedback, and committed to continuous improvement.

  • Would Like to See:
  • Previous experience in a startup environment.
  • Experience selling AI-powered, data-driven, or analytics-based software solutions.
  • Familiarity with SQL, Python, or other data analysis tools is a plus.
  • Experience selling to product and engineering teams.

Benefits:

  • Flexible/unlimited vacation
  • Medical coverage through BlueShield and Kaiser
  • Dental and Vision coverage through Beam
  • 401(k) Plan
  • Life insurance
  • FSA and Dependent Care FSA Plans
  • $50/month internet/cell phone/equipment reimbursement
  • Generous leave policies
  • Equinox Gym Memberships - No Equinox near you? We offer a monthly stipend instead! (In place of an Equinox membership, we can offer $100/month as a wellness benefit)
  • Continuing education reimbursement
  • Stock Options

At unitQ, we believe that a diverse and inclusive team is key to building a great product. We celebrate the different cultures, perspectives, and experiences reflected across our team and will continue to build a diverse team as we grow.

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Company info

unitQ logo

unitQ

The AI quality intelligence platform that unifies every customer signal and connects them to your KPIs.

unitQ is the AI quality intelligence platform that unifies every customer signal into one system, connects it to your most critical business metrics, and tells every team exactly what to prioritize — before your KPIs move. Built on six purpose-built products in one platform, unitQ gives organizations everything they need to detect issues the moment they emerge, understand their business impact, benchmark quality against competitors, evaluate every support interaction, uncover qualitative insight at scale, and act on what customers are saying across social — all from a single source of truth. The result: product, engineering, CX, and leadership teams stop working from fragmented tools and different versions of customer reality — and start making faster, more confident decisions grounded in what customers are actually experiencing right now. The products millions of consumers love every day — including Pinterest, Adobe, PayPal, and Bumble — trust unitQ to close the gap between what cu

Private company
Founded2018
HQSan Francisco, United States
Unlock human wisdom
ThesisTermsPrivacy
Size
51-200 employees
IndustrySoftware Development
Funding
  • Funding round · $30M · Jun 20, 2024
Investors
Gradient VenturesX/Seed Capital ManagementAccelZendesk VenturesBragiel Brothers
Tech stacklanggraph, amazon-web-services, kubernetes, langchain, google-analytics, medallia, google-cloud-platform, looker, docker, zoominfo

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