Position : Procurement Systems - Functional Consultant
Location: San Jose,CA hybrid ( 3 days onsite, 2 days remote)
NetSuite P2P and Coupa/Zip Procurement experience, including vendor collaboration, direct business stakeholder escalation management, and partnership with product/application vendors on enhancements and bug fixes.
Job Summary
We are seeking an experienced Procurement Systems Functional Consultant to support and optimize procurement processes across enterprise procurement platforms. The ideal candidate will have strong functional knowledge of Procure-to-Pay (P2P) processes and experience troubleshooting and resolving functional issues related to procurement systems and integrations. This role involves collaborating with business users, product vendors, and technical teams to ensure seamless procurement operations and system integrations.
Key Responsibilities
- Support and enhance procurement processes, including requisitions, purchase orders, vendor management, receipts, and invoice matching.
- Serve as the primary functional resource for procurement-related issues across procurement systems and platforms.
- Investigate, analyze, and resolve functional and integration issues between procurement systems and related applications.
- Work directly with product support teams to troubleshoot product defects, configuration issues, and enhancement requests.
- Coordinate with internal technical teams to resolve integration and data synchronization issues.
- Gather and document business requirements and translate them into functional solutions.
- Configure procurement workflows, approval processes, purchasing policies, and vendor onboarding processes.
- Perform root cause analysis and recommend long-term solutions for recurring issues.
- Support testing, user acceptance testing (UAT), and production deployments.
- Create functional documentation, process flows, and user guides.
- Provide end-user training and ongoing production support.
Required Qualifications
- 10 + years of functional consulting experience with procurement systems.
- Strong expertise in Procure-to-Pay (P2P) processes.
- Hands-on experience supporting procurement platforms and related workflows.
- Experience troubleshooting procurement workflows, purchase requisitions, purchase orders, approvals, and supplier management.
- Strong understanding of procurement integrations between enterprise systems and third-party applications.
- Ability to analyze business issues and provide practical functional solutions.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- Experience working with procurement product support teams.
- Experience with integration platforms such as Celigo, Boomi, MuleSoft, or Oracle Integration Cloud (OIC).
- Knowledge of workflows, reporting, and process automation tools.
- Procurement systems implementation or administrator certification is a plus.
- Experience supporting manufacturing, distribution, or technology organizations.
Key Skills
- Procurement Systems
- Procure-to-Pay (P2P)
- Purchase Requisitions
- Purchase Orders
- Vendor Management
- Functional Troubleshooting
- Production Support
- Integration Support
- Business Process Analysis
- User Acceptance Testing (UAT)
- Root Cause Analysis
- Stakeholder Communication