Role description
Customer Success manager
BrandShieldBrandShield is growing and looking for an Junior Customer Success manager to join our talented team:
Essential Roles and Responsibilities
- Working with leading companies
- Analysis of violations in the field of trademarks and intellectual property
- Enforcement of violations on different platforms: sites, e-commerce sites, social networks, and more. Enforcement of violations, exploitation of brands, distribution of fakes, and more.
- Preparation of customized reports
- Analysis enforcement results and follow-up over time
Qualifications
- 1-3 years experience as a CSM
- Experience in
cybersecurity, brand protection - Outstanding verbal and written communication skills
- Excellent ability to work in a team, independent workability, ability to go down to details, and out of the box thinking
- Self-starter results-oriented, and coachable
- Thorough and professional follow-up skills
- High-level information and search capabilities