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Role description

Enterprise Account Executive

Level AI logoLevel AI
TypeFull-time
WorkplaceRemote
SenioritySenior
LocationRemote, United States
Posted9/4/2026
Sales

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.

We are looking for an Enterprise Account Executive who will focus on some of the largest companies in the US, working on big strategic deals that will change the trajectory of the company. You’ll identify and articulate how Level AI can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology.

Our team is composed of leaders from Amazon Alexa, Google, Zoho, Facebook, and other tech companies. As an early member of the team at a growing startup, you’ll have the opportunity to help define our sales process, participate in strategic decisions and help build an amazing sales culture. If you are a problem solver and enjoy thinking creatively, you would love being on this team!!

Your Role:

  • Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies.

  • Responsible for holding a discovery call, giving the prospect a product demo.

  • Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts

  • Partner closely with Product, Marketing ,and Engineering to deliver an exceptional customer experience.

  • Responsible for development and delivery of on-site and virtual product demonstrations.

  • Responsible for representing the product to customers and at field events such as conferences, seminars, etc.

  • Responsible for scoping, managing and executing customer pilots and POCs

  • Communicate and collaborate with customers and partners to understand their business needs and provide solutions to meet their specific requirements.

Qualifications :

  • 5+ years of SaaS software sales experience at an enterprise level.

  • Experience negotiating, structuring and executing complex enterprise-level agreements

  • Prior experience leading cross-functional teams through large deal close processes

  • Ability to articulate contractual, technical, and financial value points to customers, including executives

  • Excellent communication and presentation skills with experience presenting to C-level executivesSuperior presentation skills

  • Proficiency in using hosted contact center applications would be a distinct advantage

  • Ability to travel.

Compensation: We offer market-leading compensation, based on the skill set and aptitude of the candidate.

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Company info

Level AI logo

Level AI

The AI with the most customer experience.

Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer. Every function learns from the same customer conversation data. Coaching plans reflect what QA scores surface, Product see the same friction patterns Operations sees, and the business comes together to deliver a unified, intelligent customer journey. Companies like Wayfair, Smartsheet, Chime, Gusto and SwissRe trust Level AI to deliver efficient, high-quality, customer experiences while elevating customer strategy.

Private companySeries CIn the newsAI-product
Founded2018
HQ
Unlock human wisdom
ThesisTermsPrivacy
Mountain View, United States
Size51–200 employees
IndustrySoftware Development
Funding
  • Series C · Jul 23, 2024
News
  • Five9 Buys Level AI for $325MN to Take CX AI to the Next Level
  • Five9 Buys Level AI for $325M to Expand Contact Center AI
  • Five9 buys contact center intelligence startup Level AI after posting narrow earnings beat
  • Five9 to buy Level AI for $325M as revenue grows 13%
  • Five9 Agrees to Buy Level AI and Broaden CX AI Distribution

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