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Role description

Shop Technician

RJ Young logoRJ Young
TypeFull-time
WorkplaceOn-site
LocationChattanooga, TN
Posted11/10/2026
Customer Success

Summary/Objectives
The Shop Technician will be responsible for the setup of new and used copiers, printers, scanners, and wide-format equipment. They will learn how to perform network connectivity and troubleshoot equipment failures. This individual should possess basic computer skills. They will help develop ongoing processes to decrease the turn-around time for new and used equipment. They will contribute innovative ideas to enhance production and ensure the continued success of the team. The Shop Technician will be responsible for accurately tracking and managing parts/supply inventory. They will participate in team building and attend team meetings.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Setup and install accessories on new equipment.
  • Turn around and install/remove accessories on used equipment.
  • Troubleshoot errors and failures.
  • Track and manage parts and supply inventory.
  • Complete training classes on new equipment.

Competencies

  • Attention to Detail - Taking responsibility for a thorough and detailed method of working.
  • Adaptability - Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.
  • Computer Literacy - Using computers effectively and efficiently in the working environment.
  • Continuous learning - Actively and continuously gaining insight of strengths and weaknesses in order to identify the relevant areas that need further development (with regard to skills and knowledge) and acting upon it.
  • Data gathering and analysis - Collecting, consolidating, and using relevant information; recognizing important information; tracing possible causes of problems, and searching for practical data/solutions.
  • Decision making - Drawing correct and realistic conclusions and making timely decisions based on available information.
  • Decision making - Drawing correct and realistic conclusions and making timely decisions based on available information.

Skills

  • Collaboration
  • Creative Thinking
  • Data Analytics
  • Multitasking
  • Problems Solving
  • Self-Management

Supervisory Responsibility
None

Work Environment
This job operates in a shop environment. This role uses standard shop tools such as screwdrivers, pliers and occasionally hammers. This role also uses shop electronics such as computers, multimeters.

Physical Demands
Must be able to lift up to 75lbs.

Must be able to move equipment (machines typically have casters).

Position Type/Expected Hours of Work
Full time, Monday through Friday, 40 hrs/week.

Occasional weekend and evenings may be required.

Travel
Occasional travel to attend off-site technical training courses, seminars, and assisting other shop locations.

AAP/EEO Statement
RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties
Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Company info

RJ Young logo

RJ Young

Technology solutions that power your business.

RJ Young provides office technology to power your business. For over 70 years, we've enabled small to enterprise-level organizations across the Southeast improve productivity with office equipment and technology, managed IT, document management, digital phone systems, and custom promotional products. We are proud to be a work home to almost 700 team members and serve businesses in 29 locations across nine states. To learn more about how RJ Young can help power your organization with technology solutions, visit RJYoung.com or reach out to info@rjyoung.com.

Private companyHiring fast
Founded1955
HQNashville, United States
Unlock human wisdom
ThesisTermsPrivacy
Size
501–1,000 employees
IndustryBusiness Consulting and Services
Tech stackups, oktopost, microsoft-sharepoint, resonate, launchpad, power-bi, macos, microsoft-forefront, microsoft-active-directory, adobe-illustrator

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