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Role description

Founding Advisor, AEC Client Experience Council

ClearlyRated logoClearlyRated
Founding role
TypePart-time
WorkplaceRemote
SenioritySenior
Salary$80,000–$200,000
LocationPortland, OR
Posted10/21/2026
Sales

The Role

ClearlyRated is building a dedicated enterprise and C-level motion to bring CX to the largest firms in architecture, engineering, construction, and accounting, starting in early 2027. This role is built to open that door: a well-connected former firm leader who can bring ClearlyRated into rooms of principals and C-level peers, and bring those peers into a real conversation about client experience as a practice differentiator.

What You’ll Do

  • Shape the council's agenda, membership and format alongside ClearlyRated's CEO
  • Invite and host peer principals and C-level leaders at roundtables, in person and virtually
  • Speak or moderate panels at select industry events, such as ACEC, SMPS or Zweig Group conferences
  • Present findings from ClearlyRated's AEC client feedback benchmarks to firm leadership audiences
  • Introduce ClearlyRated to leaders in your network when a client experience conversation is a fit for their firm

Experience

  • 20+ years in AEC, including time as CEO, COO, president or managing principal of a firm with $100M+ in revenue or an ENR Top 500 ranking
  • Relationships with firm leaders who would take your call, and an active role in groups such as ACEC, AIA, AGC, SMPS or CFMA
  • Experience speaking at or moderating industry conferences and events
  • A conviction that client experience sets firms apart, ideally from leading client programs at your own firm
  • Interest in an independent role with direct access to the CEO and little day-to-day oversight

Why Join Us?

  • Impact: help shape how the largest firms in architecture, engineering, construction, and accounting think about client experience, at the ground floor of a new enterprise motion
  • Access: direct working relationship with ClearlyRated's CEO and leadership team, not layers of management
  • Flexibility: set your own schedule around 10–20 hours a week, fully remote
  • Culture: startup energy with leaders who've built and scaled established companies before — low bureaucracy, high trust
  • Community: build a peer network of C-level and principal leaders around a topic you already care about

Compensation

  • Retainer plus a variable component tied to the enterprise pipeline you help build
  • Non-exclusive — hold other advisory, board, or consulting roles alongside this one
  • Travel and event costs covered when representing ClearlyRated at conferences or roundtables
  • Path to a full-time role after a couple of quarters, if there's mutual interest — no obligation to decide now

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Company info

ClearlyRated logo

ClearlyRated

ClearlyRated is the leading CX platform designed specifically for B2B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

Series A
Founded2003
HQPortland, US
Size
Unlock human wisdom
ThesisTermsPrivacy
51 employees
IndustryTechnology, Information and Internet
Funding
  • Series A · $250K · Jul 2, 2018
Tech stackjenkins, serverless, cloudflare, tailwind, snowflake, slack, microsoft-powerpoint, c-sharp, jira, chargebee

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