Operator I

Location: Rochester, NY The Operator I is responsible for executing core medical device reprocessing, kitting, inspection, assembly, and kit correction activities to support daily warehouse and production operations. This role plays a critical part in ensuring devices are cleaned, tested, configured, and prepared in accordance with quality and regulatory requirements. This is a hands-on, detail-oriented role focused on consistent execution of standardized processes in a fast-paced, regulated environment. Success in this role requires strong attention to detail, the ability to follow structured instructions, and a commitment to quality and accuracy. The Operator I will work closely with team leads, quality, and operations partners to ensure devices meet all functional and compliance requirements prior to shipment. What You’ll Do:- Reprocess devices, including cleaning, disinfecting, visual inspection, and functional testing to ensure quality and usability standards are met- Perform basic electronic repair tasks independently, including triage, testing, troubleshooting, and completing system updates- Identify, document, and report nonconforming materials, devices, and accessories in accordance with established quality procedures- Assemble and configure devices based on customer-specific kits and requirements- Follow software prompts and detailed work instructions to accurately install and configure operating systems- Verify order completeness by ensuring all required components are included using checklists and standard processes- Maintain adherence to standard operating procedures (SOPs), work instructions, and safety guidelines- Safely and effectively handle medical devices, disinfectants, and reprocessing chemicals in compliance with procedures- Support operational efficiency by completing tasks accurately and within expected time frames- Record all work accurately within company systems (e.g. inventory or quality systems) to maintain device and component traceability- Ensure full traceability of devices and components, including serial and lot tracking where required- Escalate any quality, safety, or process issues to team leads or quality personnel immediately- Maintain a clean, organized, and compliant work environment- Wear applicable PPE during certain tasks or in certain areas- Meet physical responsibilities: standing/sitting for extended periods, moving efficiently throughout the warehouse, repetitive fine motor tasks, lifting up to 45 lbs, and visually inspecting equipment What You’ll Bring:- High school diploma or equivalent- Basic technical aptitude and comfort working with electronic devices- Ability to read and follow detailed instructions and standardized procedure- Strong attention to detail, commitment to quality, organizational and time management skill- Ability to maintain organization, cleanliness, and workflow efficiency in a fast-paced environment- Comfortable wearing PPE, such as nitrile gloves for extended periods- Sufficient mobility to meet all physical responsibilities of the role Nice to Have:- Experience in warehouse, manufacturing, or device reprocessing environments- Experience performing basic troubleshooting or electronic repair- Familiarity with regulated environments (e.g., medical device, healthcare, or similar)- Experience working with checklists, SOPs, or quality-controlled processes