Role description
Acumatica Consultant
EBizChargeWe are seeking a Senior-level Acumatica Consultant to serve as a technical subject-matter expert and trusted advisor for our Acumatica-integrated payment solutions. This role combines deep Acumatica domain expertise with solutions consulting to influence product direction, support complex customer engagements, and drive successful outcomes across our ERP payment integrations.
Responsibilities
- Act as the primary Acumatica subject-matter expert and solutions consultant for payment integrations, advising on configuration, best practices, workflows, and complex use cases.
- Own functional product enhancements and new features end to end from conception to implementation.
- Partner with Product Owners, engineering, and leadership to shape the technical vision and prioritization of Acumatica-related product enhancements and integrations.
- Lead advanced customer troubleshooting, solution design recommendations, and escalations to ensure timely resolution of complex technical and process issues.
- Deliver technical demonstrations, workshops, and training to internal teams, partners, and customers.
- Translate customer and market feedback into actionable product recommendations while maintaining technical documentation and best-practice guides.
- Mentor Product Owners and contribute technical insight to Agile ceremonies as needed.
- Stay current on Acumatica platform updates, certifications, and ecosystem changes to keep our solutions aligned and competitive.
Qualifications
- Active Acumatica certifications required (e.g., Acumatica Certified Business Consultant, Advanced Business Consultant, or equivalent module/technical badges). Multiple or advanced certifications strongly preferred.
- Proven senior-level experience as an Acumatica Consultant, Implementation Consultant, or Solutions Consultant, with deep hands-on expertise in configuration, implementations, and complex integrations.
- Strong understanding of ERP financial workflows, order-to-cash processes, and how payment solutions integrate within Acumatica.
- Demonstrated ability to diagnose and resolve complex technical issues and communicate solutions clearly to both technical and non-technical audiences.
- Experience delivering product training, demos, or technical workshops.
- Familiarity with Agile product development processes and tools such as Jira preferred.
- Self-starter with excellent relationship-building skills and the ability to thrive in a fast-paced environment.
- Experience with Xray, Salesforce, or similar tools a plus.
- Exceptional written and verbal communication skills.
- Working onsite in Irvine, California is required.
Benefits:
- Employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
- Retirement 401(k) plan with company match.
- Gym access, dry cleaners, car wash conveniently located within building.
- Generous PTO plan with an additional 9 Days Company Paid Holidays per year.
Job Status: Full Time On-Site Role
The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.