Communications Manager

About us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

About the Role

NinjaOne is seeking a Communications Manager to help find and tell the stories that shape how we show up in the world, with primary ownership of two highly visible programs: our podcast and our global speaker programs. Reporting to the Senior Editorial Manager, you’ll be an essential part of our growing Thought Leadership team and play a key role as a storyteller and news hunter, while you own strategy, execution, and results across both programs.  

On the podcast side, you'll set the vision and run the show end to end: format, guest strategy, editorial calendar, production, distribution, and growth. On the speaker side, you'll run a robust, always-on program that identifies, pitches, and prepares NinjaOne experts and executives for conference stages, panels, and industry events worldwide, from submission to post-event follow-through. Beyond those two programs, you'll flex into the broader work of the Thought Leadership and Communications teams, contributing to bylines, blogs, social, PR support, and rapid response, as priorities and timing allow.  

This is a role for someone who is equal parts storyteller, producer, and program manager: a person with strong editorial instincts, a deep network (or the drive to build one), and the organizational discipline to run many moving pieces at once.  

Location - Hybrid in Austin, TX. We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, ME, MA, NJ, NC, NY, OH, OR, TN, TX, VA, & WA. 

What You’ll be Doing

Own our podcast strategy and execution:

• Set the strategy: Define the show (or shows) vision, audience, formats, and cadence, and align it to company narratives and business goals. Decide what we make, why, and how we'll measure success.
• Build the guest pipeline: In partnership with the business, identify, recruit, and book compelling guests, including customers, partners, analysts, industry voices, and NinjaOne experts and executives. Prep them so every conversation is sharp, credible, and human.  
• Produce: Plan episodes, support research and question sets, and work closely with the host to ensure preparation in advance. Support end-to-end production, including scheduling, recording, editing, show notes, and publishing, working with internal teams and agency partners.  
• Distribute and grow: Own the promotion and distribution strategy across podcast platforms, social, email, and owned channels. Partner with video, design, social, and PR to repurpose each episode into clips, quotes, articles, and other assets.  
• Measure and iterate: Track downloads, listener growth, engagement, and downstream impact. Use the data to refine format, topics, and promotion, and to test new formats and channels.  

Own our global speaker program:

• Build and run the program: Develop the process and own the calendar for NinjaOne's speaking engagements, including which voices we put forward, and how we prioritize across regions and audiences. 
• Find new opportunities: Research and track conferences, panels, and industry events; manage calls for speakers and submissions; and pitch NinjaOne experts and executives for the right stages, including global Tier 1 events.  
• Develop the speakers: Work with executives and subject matter experts to craft abstracts, themes, narrative arcs, and talk tracks tailored to each audience. Provide coaching, rehearsal, and feedback to help our speakers deliver.  
• Amplify and measure: Turn every appearance into content and conversation through social, press, and follow-up. Report on program performance, including reach, quality of stages, pipeline and brand impact.  

Contribute to broader communications:

• Find the story: Follow news cycles and industry conversations to spot moments where NinjaOne can add a credible perspective, and feed those insights into podcast topics, speaker themes, and broader thought leadership. 
• Flex across priorities: Support bylines, blogs, social posts, PR initiatives, and rapid response content in partnership with PR, social, content marketing, customer advocacy, and community, and pick up other communications projects as they arise.  
• Think global: Work with teams across regions to ensure our podcast and speaker programs reflect and reach our global audience.
• Other duties as needed

About You

• 4+ years of experience in communications, PR, content, journalism, or a related role, ideally in tech, IT, startups, or security 
• Proven project and program management skills, with a track record of running many moving pieces at once, hitting deadlines, and keeping stakeholders aligned 
• Executive presence and credibility with senior leaders: you can coach, give candid feedback, and tailor guidance to different personalities and speaking styles 
• Strong editorial instincts and news judgment, with a knack for knowing which stories, guests, and stages are worth pursuing 
• Excellent writing and communication skills, from abstracts and talk tracks to guest outreach and show notes 
• Comfort with data: you track performance, report on impact, and use what you learn to improve 
• Cross-functional collaboration skills, with the ability to partner effectively with PR, social, video, design, events, and regional teams around the world 
• You align with our values (Curiosity, Integrity, Kindness, Humility, & Builders) and are committed to creating an environment where these values flourish in our teams 
• Bonus points 
  • Experience hosting, producing, or growing a podcast 
  • Experience managing a speaker bureau, a conference submissions process, or executive speaker coaching 
  • Familiarity with podcast analytics and distribution platforms 

What You’ll Love 

We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. This position may also be eligible for bonus, commission, equity, or other incentive compensation, as applicable.

Base salary hiring range for roles based in California, Colorado, Maryland, New Jersey, or Washington

$110,000—$140,000 USD

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. This position may also be eligible for bonus, commission, equity, or other incentive compensation, as applicable.

Base salary hiring rang for roles based in New York

$120,000—$140,000 USD

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

Candidate Privacy
When you apply, NinjaOne collects and uses your personal information to review your application and manage the hiring process. To learn how we use, store, and protect your data, and what your rights are, please read our Candidate Privacy Policy at https://www.ninjaone.com/candidate-privacy-policy.