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Role description

Intern

Portnox logoPortnox
TypeInternship
WorkplaceHybrid
SeniorityIntern
LocationAustin, TX
Posted10/1/2026
Operations

We’re looking for a highly organized, detail-oriented Intern to support day-to-day operations across multiple functions of the organization. This role offers broad exposure to how a growing organization runs, with hands-on experience in HR, channel partnerships, renewals, customer experience, and general administrative support. It’s ideal for someone who enjoys variety, learning new systems, and keeping things running smoothly.

This is a mostly remote opportunity, with in-office days on Mondays.

Key Responsibilities

The intern will provide administrative and operational support across several areas, including:


Human Resources

  • Assist with onboarding and offboarding processes
  • Maintain employee records and documentation
  • Support scheduling, training coordination, and general HR administrative tasks


Channel Agreements & Partnerships

  • Help organize and track channel partner agreements
  • Assist with document management and version control
  • Support internal coordination related to partner communications


Renewals & Contract Support

  • Track upcoming renewals and key dates
  • Assist with preparing renewal documentation
  • Update internal systems and reports related to renewals


Customer Experience

  • Support customer communications and follow-ups
  • Assist with organizing feedback, tickets, or survey data
  • Help ensure customer records and processes are accurate and up to date


General Administrative & Ad Hoc Support

  • Data entry and system updates across tools and platforms
  • Prepare spreadsheets, reports, and basic documentation
  • Support special projects and miscellaneous “odds and ends” as needed

Skills, Knowledge, and Expertise

  • Currently enrolled in a college or university
  • Strong organizational skills and attention to detail
  • Comfortable working across multiple tasks and priorities
  • Proficient with basic office tools (e.g., Google Workspace or Microsoft Office)
  • Clear written and verbal communication skills
  • Reliable, proactive, and eager to learn

Relevant archetypes

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Company info

Portnox logo

Portnox

Portnox offers cloud-native zero trust access control and cybersecurity essentials that enable agile, resource-constrained IT teams to proactively address today’s most pressing security challenges: the rapid expansion of enterprise networks, the proliferation of connected device types, the increased sophistication of cyberattacks, and the shift to zero trust. Hundreds of companies have leveraged Portnox’s award-winning security products to enforce powerful network access, endpoint risk monitoring and remediation policies to strengthen their organizational security posture. By eliminating the need for any on-premises footprint common among traditional information security systems, Portnox allows companies - no matter their size, geo-distribution, or networking architecture - to deploy, scale, enforce and maintain these critical zero trust security policies with unprecedented ease.

Series B
Founded2007
HQAustin, US
Size103 employees
Unlock human wisdom
ThesisTermsPrivacy
IndustryComputer and Network Security
Funding
  • Series B · $22M · Apr 8, 2025
Investors
Elsewhere Partners
Tech stackkandji, trackit, jenkins, microsoft-defender-for-cloud, azure-virtual-machines, redis, outreach, resonate, serverless, google-optimize

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