Sales Operations Manager (Pipeline & Proposals)

About MetaCTO

MetaCTO helps companies build and scale products fast through senior engineering and AI-powered delivery. We operate in a high-trust, high-autonomy environment with experienced professionals working remotely. We are transitioning to a founder-led sales model, supported by strong operational infrastructure.

Role Overview

We’re hiring a Sales Operations Manager to own the execution layer of our sales process.

This role ensures that:

• Opportunities move quickly from discovery → proposal
• Proposals are accurate, clean, and high quality
• CRM and pipeline are reliable and actionable

You’ll own the operational engine that keeps deals moving — from pipeline hygiene to proposal delivery. Strategy and closing are handled by leadership, so you can focus entirely on execution and process.

What You’ll Own****1. Discovery → Proposal Pipeline

• Ensure discovery outputs are complete and usable
• Coordinate proposal creation and delivery
• Maintain visibility into all active opportunities
• Track next steps and follow-ups

2. Proposal Quality & Speed

• Prepare and format proposals and SOWs
• Maintain templates and structure
• Implement QA checks before sending
• Ensure proposals are accurate, consistent, and client-ready

3. CRM & Pipeline Hygiene (HubSpot)

• Maintain deal stages and pipeline accuracy
• Ensure every deal has clear next steps and up-to-date notes
• Track pipeline movement and flag issues
• Fix attribution and data gaps

4. Sales Collateral & Deal Support

• Create and maintain sales collateral (one-pagers, capability decks, case study summaries) in collaboration with marketing
• Support proposal customization with relevant case studies, testimonials, and service details
• Ensure the sales team has up-to-date materials for every stage of the buyer journey

5. Upsell, Re-sign & Expansion Support

• Support existing client engagement by surfacing upsell and re-sign opportunities
• Coordinate with delivery teams to identify client needs that map to additional services
• Assist in preparing renewal and expansion proposals with relevant data and context
• Track and report on upsell and re-sign pipeline, conversion rates, and expansion revenue

6. Sales Process Discipline

• Maintain discovery and proposal templates
• Track proposal turnaround time
• Identify bottlenecks and gaps
• Improve consistency across deals

What Success Looks Like

• Fast turnaround from discovery → proposal (48–72 hrs target)
• Zero client-facing errors in proposals
• Clean, accurate CRM at all times
• Every lead and follow-up is accounted for and on track
• Clear visibility into pipeline without manual reporting

Requirements

• Experience in sales operations, deal coordination, or similar
• Exceptional attention to detail
• Experience with HubSpot or similar CRM
• Strong written communication (client-facing materials)
• Ability to manage multiple deals simultaneously

What We Value

• Precision and reliability
• Ownership of execution
• Speed without sacrificing quality
• Proactive communication

Full-Time
,
Remote

Salary Range
$75,000 – $105,000

100% remote work, medical benefits, and 401(k) plan.