Head of Solutions Engineering

Who you are

• Bachelor's in computer science, data science or mathematics related field. Master's degree or PhD will be advantageous
• 6+ years of industry experience in a software engineering, data science or solutions engineering role
• Proficient with Python, SQL
• Have the willingness to wear many hats, be passionate about unblocking issues for customers, and have an excitement for problem-solving
• In-depth knowledge of mathematics, statistics and algorithms
• Operate well within fast paced, small teams
• Excellent written and verbal communication skills

What the job involves

• We’re looking for a Head of Solutions Engineering to help customers integrate, build and experiment with machine-learning models using the Shaped Platform
• You'll collaborate with a diverse range of customers to solve their ranking challenges
• Additionally, you'll contribute to shaping our product roadmaps based on their customer requirements
• Become an expert at using the Shaped ranking platform
• Experiment with ranking models for customer's discovery use-cases
• Analyze data to identify performance improvements for customers' models
• Experiment with pre-trained image, language, audio and video embedding models that understand our customer's discovery data
• Build strong relationships with customers’ technical teams and leaders to ensure long-term success with Shaped
• Deliver technical demos to showcase the Shaped’s capabilities to customers
• Proactively communicate with customers on timelines, updates and next steps

Benefits

• Competitive salary and equity packages
• Comprehensive health, dental, and vision insurance
• Flexible work hours and hybrid work options
• Generous paid time off and parental leave
• Professional development opportunities
• A collaborative and inclusive company culture