Role Summary
Do you enjoy building long-term relationships and helping partners get real value from their investments? We are looking for an Account Manager to be the primary point of contact for the property owners who host King Energy solar systems. You'll own owner communications across a portfolio of projects across the country, keeping owners informed on project status and system performance, answering questions, and making sure they have a great experience for the life of their solar programs. This is an entry-level role with hands-on training and a clear path to grow within our commercial team.
Responsibilities
- Serving as the day-to-day point of contact for property owners and their property management teams across a multi-state portfolio of solar projects.
- Managing proactive and responsive owner communications by phone, email, and scheduled check-ins, with timely, professional, and accurate information.
- Keeping owners updated on project milestones, from signed agreement through construction, utility interconnection, and system activation.
- Sharing and explaining system performance, production data, and owner payments or statements in clear, simple terms.
- Coordinating site access, scheduling, and communications with owners and property managers for construction, maintenance, and inspections.
- Tracking account activity, owner notes, and follow-ups in Salesforce to keep records complete and current.
- Identifying and escalating owner concerns, such as site issues, contract questions, or property sales and ownership changes, to the right internal teams.
- Supporting account reviews, contract amendments, and renewal conversations alongside senior commercial team members.
- Other duties as assigned to support customer success and commercial operations.
Experience and Skills Required
- Bachelor's degree in Business, Real Estate, Communications, Environmental Studies, or a related field preferred; equivalent experience considered.
- 0–2 years of experience in account management, property management, commercial real estate, customer success, or a related client-facing role.
- Outstanding written and verbal communication skills are a must, including comfort communicating with business owners and executives.
- Highly organized, detail-oriented, and able to manage many accounts and follow-ups at once.
- Comfortable working with numbers and explaining project, performance, or financial information clearly.
- Proficiency in Excel or Google Sheets.
- Familiarity with AI tools
- Critical problem solver with values that align with the company culture.
- Thrives in a fast-paced, dynamic work environment and embraces change with enthusiasm.
- Familiarity with CRM systems (Salesforce preferred) is a plus.
- Interest in renewable energy, real estate, or utilities is a plus; no prior industry experience required.
- Willingness to work a schedule that overlaps with East Coast business hours to support owners on both coasts.
Location: San Luis Obispo, CA