Certinia Product Manager

Job Title: Certinia Product Manager

Location: Remote

Duration: Long-Term Contract

Job Description:

We are seeking an experienced Certinia Product Manager to lead the business vision, roadmap, and implementation priorities for the Certinia (FinancialForce) platform. The ideal candidate will have hands-on experience with Certinia modules and a strong understanding of Professional Services Automation (PSA), project operations, resource management, billing, and service delivery processes.

Key Responsibilities:

• Own and manage the Certinia product roadmap and implementation priorities.
• Lead requirements gathering, fit-gap analysis, and solution design sessions.
• Define and optimize Project Management, Resource Management, Skills Management, Time & Expense Management, and Billing processes.
• Partner with business stakeholders, implementation teams, finance, and operations teams to drive successful delivery.
• Manage data migration activities, integrations, UAT, go-live readiness, and post-production enhancements.
• Translate business requirements into user stories, backlog items, and release priorities.
• Drive continuous process improvement and user adoption initiatives.

Required Skills:

• Strong hands-on experience with Certinia (FinancialForce).
• Experience with Professional Services Automation (PSA) modules.
• Deep understanding of Project Management, Resource Management, Time & Expense Management, Billing, and Project Financials.
• Experience leading Certinia implementation or transformation projects.
• Strong stakeholder management and business analysis skills.
• Experience working in cross-functional environments.

Preferred Skills:

• Experience with Services CPQ / Services Estimator.
• Salesforce platform experience.
• Experience with data migration, integrations, and enterprise system implementations.
• Professional Services, Project Accounting, or Services Billing domain experience.

Qualifications:

• Bachelor's degree or equivalent experience.
• Excellent communication and leadership skills.
• Ability to work independently in a remote environment.