Role description
Monitoring Center Operator
GM SectecJob Overview:
GM Sectec, the fastest growing security and technology provider in Latin America and the Caribbean, is looking for Operators to manage intrusion alarms received from commercial systems. Attend all activations generated by the alarm systems. Validate activations through the use of videos.
Responsabilities:
- Attend all activations generated by the alarm systems. Validate activations through the use of videos.
- Guarantee the fulfillment of all the tasks to sustain UL certification.
- Comply with all established protocols.
Requirements:
- Experience in handling computers and Microsoft Office applications (Word, Excel).
- Excellent communication and writing skills in English and Spanish.
- Ability to use the telephone switchboard.
We are an Equal Employment Opportunity Employer.
Job Type: Full-time
Clasification: No-exempt
Pay: $12.20 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Overnight shift
- Overtime
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
1st shift - 6AM to 2PM / 2nd Shift - 2PM to 10PM / 3rd Shift 10PM to 6AM.