Infrastructure Engineer

About Us:

Forage’s mission is to expand financial access for low-income families.

According to recent studies, the cost of groceries is the number-one financial stressor in America—even more stressful than housing, healthcare, and childcare. At Forage, we believe that it doesn’t have to be that way, and our mission is to help people put food on the table.

Our technology makes it easy for retailers like Albertsons and Dollar General to accept benefits like SNAP and WIC. Our free consumer app helps cost-conscious shoppers check their EBT balances, find savings, and earn rewards on everyday purchases. And we’re just getting started: we’re building new products every day that will help low-income families save on groceries and improve their financial health.

Our impact so far:

• Forage’s payments technology is used at over 100,000+ stores in all 50 states
• We’ve helped deliver tens of millions of grocery orders to low-income families
• Over the last year, we’ve grown payments volume by more than 13x
• Since its launch in 2025, the Forage App has been downloaded over 300,000 times
• We recently raised our $40M Series B, bringing our total funding to over $75M

Watch our story and see why we do what we do.

What we are looking for: 

As an Infrastructure Engineer, you’ll own the key services and processes that Forage is built on, and will help set the direction for future growth and investments. Beyond cloud services and CI/CD, you’ll contribute to developer experience, our incident response processes, load testing, and other critical functions. Day to day, you’ll spot weak points before they turn into outages, fine-tune databases to keep them fast under load, and put guardrails in place so product engineers can ship quickly.

Qualifications: 

• Bachelor’s degree in Computer Science, Engineering, or equivalent professional experience.
• 4+ years of professional software engineering experience, with at least 2+ years focused on infrastructure/DevOps/SRE work.
• Experience with AWS (or another major cloud provider) and infrastructure-as-code tooling (e.g. Terraform, CDK, Pulumi, CloudFormation).
• Practice preparing systems for production use — come with experience implementing monitoring, autoscaling, and security concerns in live services.
• Proven track record of owning complex systems — e.g. containerized deployments using cloud databases.
• Strong, remote-first, communication skills; able to collaborate across engineering and non-engineering stakeholders.
• Nice to have: prior experience in fintech, payments, or other highly regulated environments.

Key Responsibilities: 

• Own Critical Services: Be responsible for critical services that power our applications, such as the compute and data storage layers powering Forage's payments processing and consumer app API systems.
• Manage CI/CD: Help manage, improve and evolve our CI/CD pipeline, focusing on speed and reliability.
• Improve Incident Response: Help our team reduce noisy alerting by tuning monitor sensitivity and expanding the self-healing/auto-scaling capabilities of our systems. Plan and organize activities to test and evolve how we respond to outages.
• Enhance Developer Experience: Build for both engineers and non-engineers, expanding who can, and wants to, contribute code changes with the adoption of AI agent-led development.

Our Offer:

This role is Hybrid in San Francisco, we define hybrid as 2-3 days in office. We will consider remote within North America on a case-by-case basis.

Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is not included in these numbers and represents a significant part of your total compensation.

• Expected salary range: $160,000 – $180,000 USD base salary
• Meaningful equity
• Meaningful work that makes a positive impact on our society.
• 100% of Medical, Dental and Vision premium coverage for yourself and dependents. 
• Enjoy regular team lunches at our San Francisco offices, fostering collaboration and connection over great food.
• A fun and caring environment that prioritizes transparency, growth, and ownership.
• A talented, high-achieving, and humble team with diverse backgrounds and viewpoints.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

We aim to review every application within 4 business days of submission and provide feedback on each of your interviews within 2 business days of completion. If you don't hear from us, please reach out to your recruiter or careers[at]joinforage[dot]com directly to get an update on your candidacy. 

Integrity & Fairness:  To maintain a fair and equitable hiring process for all candidates, we require that interviews and exercises be completed without the use of AI-powered tools. We assess candidates based on their direct experience, judgment, and communication.

Please note:  We are not engaging with third-party recruiters or agencies for this role. We kindly ask that you refrain from contacting us regarding recruitment services. Fees will not be paid for unsolicited resumes sent to Forage. 

Please note:  Forage is unable to provide visa sponsorship for this role. Applicants must have work authorization that does not require visa sponsorship now or in the future.

E-Verify Notice: Forage participates in E-Verify to confirm employment eligibility for all newly hired employees. Learn more by reviewing the E-Verify Participation Poster.