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Role description

EDI Enrollment Specialist

Ease Health logoEase Health
TypeFull-time
WorkplaceRemote
SeniorityJunior
LocationNew York, NY
Posted9/10/2026
Customer Success

You will manage the enrollment process for Claims, ERA, and Eligibility transactions, working directly with clients, payers, and clearinghouses across the full enrollment lifecycle.

What you'll do

  • Manage Claims, ERA, and Eligibility enrollments from submission through approval

  • Give clients step-by-step guidance on required forms and setup

  • Serve as the primary contact for enrollment-related client questions

  • Coordinate between clients, payers, and clearinghouses to resolve issues and delays

  • Monitor enrollment statuses and keep documentation current across systems

  • Chase down pending or rejected enrollments and escalate when needed

  • Educate clients on payer requirements and timelines

  • Track evolving payer and clearinghouse requirements

  • Deliver proactive enrollment updates to stakeholders

  • Improve how we manage enrollments as we scale

What we're looking for

  • Proven experience with Claims, ERA, and Eligibility enrollments through healthcare clearinghouses

  • Familiarity with Availity

  • Strong communication skills for turning complex payer requirements into clear client guidance

  • Exceptional organization across many concurrent requests

  • A proactive, problem-solving, ownership mentality

  • Comfort collaborating across clients, payers, clearinghouses, and internal teams

  • Meticulous attention to detail

  • Adaptability as requirements change

  • 2+ years in healthcare revenue cycle, medical billing, or EDI enrollment preferred

Relevant archetypes

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Company info

Ease Health logo

Ease Health

A transformational behavioral health EHR

A transformational behavioral health EHR

Private companyAI-product
Size51–200 employees
IndustryTechnology, Information and Internet
Unlock human wisdom
ThesisTermsPrivacy

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