Role description

ServiceNow Administrator/Developer SME

GovCIO

TypeFull-time

WorkplaceHybrid

SenioritySenior

Salary$155,000–$165,000

LocationWashington, DC

Posted9/11/2026

Engineering

Overview
GovCIO is currently hiring a
ServiceNow Administrator/Developer SME
to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.

Responsibilities

Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
Capable of working independently as well as collaboratively with remote teams and clients
Design and develop queries, reports and dashboards
Design and configure ServiceNow modules and forms
Administer ServiceNow applications, including updating security and workflow configurations
Design and develop scoped applications as well as a service portal
Provide additional support based on subject matter expertise

Qualifications
Bachelor's with 12+ years (or commensurate experience)

Required Skills And Experience

Minimum of 8 years of overall IT experience
Minimum of 8+ years of experience as a ServiceNow developer in various roles
Thorough knowledge of the ServiceNow System
Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
Experience in REST, SOAP services, etc
An understanding of ITIL and/or ITIL Certified
Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude

Clearance Required: US citizenship is required to acquire a Top Secret Clearance.

Preferred Skills And Experience

ServiceNow Administrator Certification
ITIL Foundation Certified
ServiceNow Developer Certifications
ServiceNow Certified Implementation Specialist

Posted Salary Range: USD $155,000.00 - USD $165,000.00 /Yr.

Relevant archetypes

Apply on LinkedIn

Company info

Govcio LLC

Transforming Government IT

GovCIO was founded with a single purpose- to transform government IT. We help government work better. Using a holistic perspective, Agile methods, and latest advancements in IT, GovCIO addresses the most pressing challenges facing government organizations today. Our teams, comprising industry, military, and government veterans, deliver high value IT solutions and services that optimize how our government customers operate. This allows them to focus on what’s really important- serving the needs of citizens. From the U.S. military to Health and Human Services, we keep our customers at the forefront of digital innovation- allowing them to thrive today while preparing them to tackle any challenge the future may bring. Learn more about us and what we do at GovCIO.com.

Private company

Founded2010