Client Services Associate

Trusaic is a regulatory compliance software company focused on creating better work environments, for everyone. We are looking for a
Client Services Associate
to work with our clients and business partners. The ideal candidate should have 3-5 years client service experience and be able to deep consultative guidance. They will be responsible for developing, managing, and safeguarding client information.

To be successful in this role you must be able to develop and maintain client relationships. Assist the management team with oversight of the Client Services Associate team. Lead implementation projects and consultative meetings with key client stakeholders. Effectively transmit and communicate business intelligence reports. Assist in the formulation and implementation of risk mitigation and management strategies. Facilitate and coordinate the extraction, transmission, receipt, storage, and security of highly sensitive data. Additional job duties include serving as the intermediary between client and regulatory agencies in the event of regulatory inquiries. Lastly, must have excellent computer skills (Excel, Word, PDF etc.)

If you’re interested in working in an environment where your individual contributions make a big impact, then Trusaic is the place for you.

Competencies/Skills

• Customer Relationship Management
• Detailed explanation of services and product
• Great communication abilities, including written and verbal co
• Problem solving and decision making capabilities
• Advanced computer skills, including data entry, excel and other software
• Ability to work in a team setting
• Time management
• Ability to work independently with minimal supervision

Local Candidates who are authorized to work in the US without sponsorship only need apply

Compensation

• Base Salary: $65,000- $75,000

Benefits

• Equity:
  Opportunity to own shares in Trusaic and participate in the company’s growth
• Career development opportunities
• Healthcare:
  Medical, dental, and vision coverage
• 401(k):
  Eligibility after 60 days (employee contributions only)
• Paid Time Off:
  15 days annually + flex holiday of your choice

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.