Sales Associate – Key Account

About Us

GMI Cloud is a fast-growing AI infrastructure company backed by Headline VC and one of only six cloud providers worldwide to earn NVIDIA's prestigious Reference Platform Cloud Partner designation. We operate 8 of our own GPU clusters across the U.S. and Asia, delivering a full spectrum of services from GPU compute to AI model inference API solutions. As an NVIDIA Reference Platform Cloud Partner, our infrastructure meets the highest standards for performance, security, and scalability in AI deployments. We empower AI startups and enterprises to "build AI without limits," providing everything they need to prototype, train, and deploy AI models quickly and reliably.

Position Overview

We are seeking a proactive and results-driven
Sales Associate (Hyperscalers & Global Accounts)
to support our global enterprise sales team in driving high-capacity AI infrastructure and GPU Cloud deployments. In this role, you will serve as the strategic operational backbone for Account Directors managing our highest-value accounts (Hyperscalers). You will manage complex deal execution, act as a primary operational liaison for client procurement teams, streamline internal cross-functional workflows, and ensure flawless deal fulfillment throughout the sales lifecycle.

Key Responsibilities

1. Strategic Account & Deal Execution Support

• Deal Operations & RFPs:
  Partner directly with Account Directors to assemble complex business proposals, coordinate RFPs/RFIs, and facilitate Master Services Agreements (MSAs) and custom Service Level Agreements (SLAs).
• Client Interface:
  Function as an key operational point of contact for client procurement, vendor management, and legal teams, maintaining high-touch communication to expedite contracts and deal approval cycles.
• Pipeline & Intelligence:
  Maintain precise pipeline tracking, forecast data, and account intelligence in CRM (Salesforce), ensuring accuracy across high-ticket, multi-phase GPU cluster reservations.

2. Revenue Operations & Fulfillment Coordination

• Deal Desk Operations:
  Work closely with Legal, Finance, and Pricing/Deal Desk teams to handle non-standard commercial terms, credit allocations, and custom contract structures.
• Order Tracking & Delivery Management:
  Manage delivery tracking for high-capacity compute orders from contract execution to token-ready (fully operational and serving customer workloads) and through billing milestones. Coordinate Data Center Infrastructure, Supply Chain, Network/Platform Engineering, and TAMs to clear each delivery gate — site readiness, hardware arrival, rack and stack, cluster bring-up, burn-in, and acceptance — and serve as the single internal point of accountability for delivery status and customer-facing timelines.
• Billing Reconciliation:
  Coordinate with Finance to track invoicing schedules, custom payment terms, and billing accuracy for enterprise customer accounts.

3. Market Intelligence & Process Optimization

• Competitive Analysis:
  Monitor Hyperscaler trends, competitor GPU cloud pricing models, and market shifts to deliver actionable insights to sales leadership.
• Workflow Automation:
  Identify bottlenecks in the enterprise sales process and implement workflow enhancements to increase deal velocity and internal alignment.

Minimum Qualifications

Experience:

• 3-6 years
  of progressive experience in Sales Support, Account Management, or Commercial Operations within the
  Cloud Infrastructure, High-Performance Computing (HPC), or Data Center
  industries.
• Proven track record of supporting complex B2B sales cycles involving
  Hyperscalers
  or Fortune 500 Enterprise accounts.

Skills & Technical Competencies:

• Domain Knowledge:
  Strong foundational understanding of cloud delivery models, GPU compute instances (e.g., NVIDIA H100/B200 clusters), and enterprise infrastructure requirements, and the data center delivery chain from site readiness to token-ready. .
• Systems Expertise:
  Superuser proficiency in Salesforce (or equivalent enterprise CRM platforms), Excel/Google Sheets, and analytics/reporting dashboards. hands-on experience with CPQ, CLM, and e-signature tools (e.g., Salesforce CPQ, Ironclad, DocuSign) strongly preferred.
• Commercial & Contract Acumen:
  Working knowledge of enterprise commercial agreements (MSAs, SLAs, order forms) with the ability to interpret key terms — payment schedules, credit allocations, pricing commitments, and renewal/termination provisions — and flag non-standard terms to Legal and Finance early in the deal cycle.
• Cross-Functional Orchestration:
  Exceptional ability to align multiple internal stakeholders(Legal, Finance, Solution Architects, TAMs, Data Center Infrastructure, and Capacity Planning) across the full deal lifecycle — driving deal progression under tight deadlines and sustaining that alignment through post-signature delivery, onboarding, and billing.
• Communication:
  Business-level fluency in English (written and verbal) with strong stakeholder presentation and negotiation support skills.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field.
• Relevant cloud certifications (e.g., AWS Certified Cloud Practitioner, Azure Fundamentals, or Google Cloud Digital Leader).
• Professional working proficiency in Mandarin Chinese, to support collaboration with cross-regional internal teams.