Senior Revenue Operations Manager

Who you are

• 6-10 years in Marketing Operations, Growth Operations, or Revenue Operations with a marketing concentration, in B2B SaaS
• Hands-on HubSpot administration: workflows, lifecycle stages, lead scoring, forms and list logic. This is a doing role, not an overseeing role
• Practical experience with Google Tag Manager and at least one server-side or offline conversion implementation (Meta CAPI, Google Ads, LinkedIn or X conversions API)
• Experience building account-level audiences for ABM programs and translating ICP criteria into actual lists
• Working fluency with Salesforce as a user: campaigns, the data model, and how HubSpot sync behaves
• Event and webinar lead operations at volume: lead capture, list uploads, status mapping and post-event follow-through across multiple events per quarter
• Enrichment tooling experience (Clay or comparable), including waterfall logic and handling incomplete data
• Attribution literacy: you can explain first-touch, multi-touch and their failure modes, and you know when a number is directionally useful versus wrong
• A documented bias toward building the repeatable version. We will ask for specific examples
• Strong written communication and the ability to say no to a well-intentioned request with a better alternative attached
• Role requires proficiency with macOS and comfort working fully remotely using tools such as Slack, Google Workspace, Salesforce, HubSpot and Zoom
• Nice to have: SQL or exposure to dbt and a semantic layer; Sigma, Looker or comparable BI; familiarity with Clay, Vector, Apollo, Sendoso, Gong and Salesforce; experience at a $50M to $200M ARR B2B SaaS company where processes were being rebuilt; paid media operations experience
• Explicitly not required: Salesforce administration or certification, DealHub or CPQ experience, forecast modeling, or CS operations background

What the job involves

• Fingerprint is looking for a Senior Revenue Operations Manager (Marketing Ops) to own the marketing operations layer of our go-to-market engine. This is a senior individual contributor role inside Revenue Operations, reporting to the Senior Director, Revenue Operations, and Marketing is your most important internal customer
• Your domain is everything between a campaign idea and clean, attributable data in Salesforce: HubSpot, ABM audiences, conversion tracking, and the reporting layer Marketing and Sales use to decide where to spend. The scope is deliberately bounded so you can go deep rather than wide
• Build and maintain account and contact audiences for ABM programs across verticals and tiers, working from ICP criteria with Demand Generation and Sales
• Own campaign setup and instrumentation in HubSpot and Salesforce campaigns, including status mapping, membership and downstream reporting
• Run lead operations for webinars, events and field programs: capture, dedup, suppression, routing and post-event follow-through, built as a repeatable setup rather than a fresh build for every event
• Serve as the HubSpot administrator: workflows, lifecycle stages, properties, forms, list logic and user management
• Own lead conversion and feedback loop
• Design and maintain nurture and re-engagement programs, and measure whether they actually convert
• Own the behavior of the HubSpot to Salesforce sync from the marketing side, partnering with GTM Systems on the Salesforce side
• Own Google Tag Manager and site-side tracking, including audit, cleanup and change control
• Implement and maintain conversion tracking across Google Ads, Meta, LinkedIn and X, including server-side conversion APIs and offline conversion uploads
• Own and enforce UTM taxonomy, and own the attribution reporting layer built on the semantic layer the GTM Engineer maintains
• Support enrichment across signup and inbound flows using Clay and similar tooling, own form and progressive profiling strategy, and maintain suppression, bounce handling and consumer-domain filtering
• Turn recurring requests into templates, workflows or self-service, document what you build so someone else can run it, and push back on one-off requests when a durable version is the better answer

Benefits

• Competitive salary: We offer competitive salaries and equity because we believe all employees should own a part of Fingerprint.
• Flexible Time Off: To prioritize work-life balance, we even have a minimum vacation days target to encourage everyone gets the rest they need.
• Remote-first: We work asynchronously and respect time-zone differences. Choose where and when you do your work best.
• Tech: We hook you up with a MacBook so you can do your best work (you get to keep it after 4 years).
• Culture: We're a small team with a lean hierarchy where you can make a real impact in shaping the company culture. Come grow with us!
• Fun: We meet up as a company once a year (We went to Mexico City in 2023!) and teams meet up in smaller groups throughout the year.
• Grow With Us: We want you to grow with us, so we offer a $600 yearly budget that you can spend to learn new stuff.
• Personal Development: We give you the freedom to grow and experiment. Work on open-source projects and try new things and ideas.