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Role description

Senior Software Engineer

Pylon logoPylonYC W23
TypeFull-time
SenioritySenior
SponsorshipNo visa sponsorship
Salary$150,000–$210,000
LocationSan Francisco, CA
Engineering

Pylon is hiring 🚀 We’re looking for full-stack engineers and frontend engineers to join our team who want to help own all thins related to Pylon's web app 🖥️.

We have a strong technical team of senior engineers from places like Samsara, Affinity, and Airbnb.

Come help us build the future of customer operations from our beautiful office in downtown San Francisco across from Oracle Park ⚾.

Post-covid, businesses have started shifting the way they communicate with customers from email to chat platforms like Slack, Microsoft Teams, and Discord. At Pylon, we are building a real-time customer operations platform to help support and success teams at places like Hightouch, Merge, and Sardine scalably meet their customers where they live.

We’re building an event-driven workflow engine powered by conversational data and layered with intelligence to help our customers run their operations in real-time. Our tech stack: Golang, GraphQL, React, AWS.

Please reach out if you are interested!

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Company info

Pylon logo

Pylon

A modern, powerful support system built for B2B.

Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, AI knowledge base, AI agents, account intelligence, customer marketing, and more.

Private companySeries BYC W23
HQSan Francisco, United States
Size51-200 employees
IndustryTechnology, Information and Internet
Unlock human wisdom
ThesisTermsPrivacy
Funding
  • Series B · $31M · Aug 20, 2025
  • Series A · Aug 28, 2024
Investors
Bain Capital VenturesAndreessen Horowitz
Tech stackbootstrap, apollo-io, visual-studio-code, outreach, resonate, google-tag-manager, bridge, intercom, power-bi, grunt

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