Computer Systems Analyst

Micro.ai is a rapidly growing technology firm based in Irving, TX—delivering advanced SaaS platform solutions powered by Artificial Intelligence and Machine Learning. We serve global clients across Telecom, Manufacturing, Agriculture, Transportation, Utilities, Energy, and Financial Services—transforming connected machines and enterprise operations through intelligent automation. Our culture fuels collaboration, creativity, continuous learning, and an intrapreneurial mindset. Here, your work directly impacts our growth and your career trajectory.

About the Role:
Plasma is seeking a full-time Computer Systems Analyst to collaborate with management, internal departments, and customers to identify end-user requirements and technical specifications for the Plasma C2M™ product. This role involves analyzing business and technical needs, designing and implementing scalable software solutions, improving existing systems, and supporting the ongoing evolution of the C2M® platform.

The ideal candidate will have strong experience across software development, system analysis, debugging, testing, cloud technologies, APIs, and database management, with the ability to work closely with users and technical teams to deliver secure, maintainable, and high-quality solutions.

Responsibilities

Requirements Analysis & Collaboration

Collaborate with management, departments, and customers to identify end-user requirements and product specifications.

Communicate with end-users to understand business needs and translate them into technical solutions.

Analyze and implement technology-based solutions to enhance the C2M® platform.

Compile and assess user feedback to improve software performance and recommend improvements to existing products.

Application Development

Design and implement .NET and Angular applications that fulfill product requirements.

Develop high-quality, scalable, secure, and maintainable software tools.

Write clean, documented, and reusable code to support long-term development goals.

Develop RESTful APIs and client-side CLI applications.

Use public cloud expertise to build new tooling and migrate existing solutions.

Testing, Maintenance & Code Improvement

Test completed software and debug applications as necessary.

Examine existing code and recommend patches, design overhauls, and fixes for broken functionality.

Mature and automate existing codebases and development processes.

Troubleshoot, debug, maintain, and improve existing applications and platform components.

Create, execute, and validate test cases to improve process consistency and reduce errors.

Documentation & Platform Support

Develop technical documentation to support future software development and maintenance efforts.

Work collaboratively with team members to design and build new capabilities for the platform.

Deploy applications and support testing and release processes.

Perform root cause analysis of client issues by analyzing C2M platform configurations, including:

Connect nodes

Dashboards

Workflows

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Technical Skills

Candidates should have educational or professional experience with the following:

Agile development methodologies

JUnit

Git

RESTful API development using Node.js

React

C#

SQL

MySQL

NoSQL

Database Management (DBM)

Additional Preferred Capabilities

Experience with .NET and Angular application development

Strong debugging, troubleshooting, and code review skills

Experience working with cloud-based environments and tooling migration

Ability to balance business requirements with technical design and system performance

Strong written and verbal communication skills

Key Success Factors

Strong analytical and problem-solving abilities

Ability to collaborate effectively with both technical and non-technical stakeholders

Detail-oriented approach to testing, debugging, and documentation

Ability to work on multiple priorities in a fast-paced product environment

Focus on scalability, security, performance, and continuous improvement

Qualifications:
Bachelor’s degree in Computer Science or a related field required.

Key Success Factors

Strong analytical and problem-solving abilities

Ability to collaborate effectively with both technical and non-technical stakeholders

Detail-oriented approach to testing, debugging, and documentation

Ability to work on multiple priorities in a fast-paced product environment

Focus on scalability, security, performance, and continuous improvement